apple tv audio sync issues

Visit our corporate site (opens in new tab). This doesn't typically occur with Disney plus or streaming movies from iTunes. Lately Ive been having difficulty with lagging audio to video syncing with my Apple TV 4K. And this fix only lasts basically one day. Been having this exact same problem with my AppleTV 4K and two homepods. (I've tried disabling this, but no change in the sync issues). If I stop the video, exit out of it and restart it, it syncs again. Please fix this apple! Frustrating indeed. Tried everything without luck. It is getting really frustrating. Source, Can anyone tell me what can be done to sync the audio to the video when playing back? Tv is an LG cx and I use Apple TV 4k for all my content. Starting to regret buying a pair of HomePods when they first came out to go with my ATV. Very frustrating. Set audio to "Best Quality Available". Oct 8, 2021 11:23 PM in response to Ali_E1. 05:53 pm (IST): A user has suggested that clicking fast-forward and then tapping on the play button corrects the audio. Jul 29, 2014. Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. Apple TV+ has seen success once again at the annual Annie Awards, with "The Boy, the Mole, the Fox and the Horse" securing four animation gong wins. Rcxecutioner, User profile for user: I have tested with them and it's still not a problem. But after 20 minutes or so the audio stays behind on the video ( up to 2 or 3 seconds ) We have three 4K Apple TV streaming devices in our home and we were having sync problems on all streaming services with one of them. Yes, brutal sync issues with 14.5. ask a new question. Apple added powerful new M2 Pro and M2 Max chips to the 14-inch MacBook Pro. karishbhr 1 yr. ago Did this and it worked very well and then slowly degrades. Logitech offers a full lineup of remotes that are compatible with Apple TV at various price points. So this seems to be purely related to the stream being played back from the Apple TV. ayrtonoc, User profile for user: iOS 13 uses your iPhone microphone to fix Apple TV audio sync issues I have the same issue although I'm using bose smart speakers within my audio environment. However, the audio will drop again anywhere from about 30 seconds up to maybe 5 minutes later. This adjustment should resolve the issue for the time being, at least until the official fix arrives. Although the updates were meant to fix some previous issues and add to the feature set, they ended up introducing more problems and spoiling the users playback experience. SpWargo, call According to reports (1,2,3,4,5,6,7,8,9,10), multiple users are experiencing audio sync-related issues on the Plex TV app. Pausing it and resuming fixes the audio (as does exciting and going back in, or fast forwarding and rewinding/scrubbing). Adjust video and audio settings on Apple TV - Apple Support When I change to TV speaker (which runs through HDMI cable) sound is perfectly synced with video and no more glitch. Apple TV app, hardware users complain of audio issues 1 Home Entertainment Tech Resource. Restarting Apple TV fixes the issue temporarily. I think that timing protocol (PTP) that use Airplay2 for multiroom is used also for lip sync in 15.0 on AppleTV. Dear Apple, i've done half of the job for free, now it's your turn to fix the issue. Yep, same here. Before 14.5, the wireless sync tool did a great job, now it doesnt. Note: This issue applies to some TV models released in 2019 or later. (I've tried disabling this, but no change in the sync issues). This problem has been present for months but has gotten significantly worse recently. Copyright 2000-2023 M2N Limited E. & O.E. As noted by 9to5Mac, some users were accessing the Apple TV app through hardware like Roku devices. Apple 4K TVs lip sync audio out of sync - Apple Community Apple TV audio sync issue Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? Andy Epprecht, User profile for user: The workaround I did which worked is as follows: I noticed there's still a very slight delay between TV speaker and homepod when I play youtube videos and music but when I play Netflix and Apple TV contents, they are well perfectly synced. One could get rid of the issue by switching to the Infuse client. I updated my HomePods and AppleTV HD to 14.2. Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. Same thing here using airplay with my demon amp after updating tvOS to 15. However, Apple TV set-top owners have suffered similar problems in third-party apps. Head here. Watched two Netfix movies last night with no issues, but tonight the sound streams to my airplay Bose speakers ahead of the video. Aug 22, 2021 12:06 PM in response to Ccastle84. Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. And starts drifting again. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. A forum where Apple customers help each other with their products. The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isnt an option. Happening to me too across multiple apps including Apple TV+. The problem happens multiple times on every episode I play, currently NCIS. It may be my imagination, but some channels seem worse than others, but only slightly. Try to check if your TV has one. Complete mess. dfried1, User profile for user: Privacy Policy. Play audio in Dolby Atmos or surround sound on your Apple TV - Apple Support, Aug 13, 2021 9:15 PM in response to Ali_E1. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Not sure if you reset the Apple TV or HomePods or both? This further indicates that the stable tvOS 14.6 update should be able to fix the audio sync issues for all Apple TV users. The problem happens multiple times on every episode I play, currently NCIS. I reset everything from scratch. It starts off fine but after about 5-10 mins it's completely out of sync with the video and completely unwatchable. Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. Thank you for posting in Apple Support Communities. Darryl0289, User profile for user: I have Dolby enabled incl. I swapped other Apple TV devices from elsewhere in the home into the problem room and the sync problem persisted. Really hope 14.5.1 fixes this. Apple disclaims any and all liability for the acts, Same for me! Apple TV sound out of sync - Apple Community A Reset or removal will require setting them up again You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. Before I transmited audio to external yamaha ysp-5600 and everything was worked perfectly! My device is set to auto update and is current. Apr 30, 2021 7:08 AM in response to ashtv. For those times when you don't want to disturb others in your home, but you still want to listen to your favorite movie or TV show, go with the Apple AirPods 2. Bryan M. Wolfe has written about technology for over a decade on various websites, including TechRadar, AppAdvice, and many more. Any idea what the problem might be. AVForums.com is owned and operated by M2N Limited, These workarounds involved tweaking the Wireless Audio Sync calibration and Match Frame Rate option. Works great for years. For a better experience, please enable JavaScript in your browser before proceeding. AppleTV 4K supports PCM 2.0 (stereo) PCM 5.1 and 7.1 Dolby Digital 5.1 with Atmos Dolby MAT (PCM 7.1 + Atmos) eARC on the LG CX supports all of the above. Apr 28, 2021 8:35 AM in response to ashtv. It makes things basically unwatchable. Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? Apple TV 4K (2021) Audio Sync Issues : r/appletv - reddit Apple 4K TVs lip sync audio out of sync A quick google search suggests this is a common problem. An artist who likes to sing and play the guitar. You will receive a verification email shortly. ask a new question. Please help. I've run the wireless audio calibration multiple times (with my iPhone), reset and wiped the whole device, calibrated on different format modes, and it still isn't syncing. Their mouths arent moving in sync with the sound. My device is set to auto update and is current. ).To fix this, follow these steps: Change the audio format of the HDMI device to PCM.Refer to the HDMI device manual for information on how to change the audio format. Restarting and resetting the homepod and after calibrating the audio numerous times, it didn't fix the issue unfortunately. According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services.. Further, he discovered what could be a workaround by changing audio output to stereo in Settings > Video and Audio > Audio Format > Change Format. I initially had it plugged into the AV Receiver but was having lip sync issues so plugged into HDMI 4 on the TV which allows for Dolby Vision. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. For instance, we recently covered a story where Apple TV users faced stuttering issues when playing 4K HDR remixes on the Plex app after the v8.12 update. Now, it appears that the latest tvOS 14.6 RC update might have fixed the said issue as affected users are reporting about the same. The HomePods may have updated also, if you had them enabled to automatically update. Ever since mine updated, the AirPlay stutters and send everything out of sync on all apps. The issues occur with all streaming services but seem to be slightly worse on YouTube than other services. Looks like no ones replied in a while. Use HDMI ARC or eARC with your Apple TV 4K - Apple Support any proposed solutions on the community forums. The company is currently conducting internal testing of the soon-to-be-launched application update. Samsung recently announced the Galaxy Book 3 line of notebooks, which offers high performance for gaming, productivity, and more. Shame on you Apple. Considering this is Roku's top of the line device and their core-competency this should be the best product and software on the market. The reason being that when I correct the delay using the TV, it only fixed the issues temporarily. On Apple TV: Click on the Settings app on the Home screen. May 1, 2021 8:39 PM in response to JoppeA. What can I do? Is there a fix for this besides pausing, rewinding and playing again..? According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services. The issue first came to light after the tvOS 16 update and is yet to be addressed. Everything was just fine before the 14.5 update and now it's a shambles. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Apple AirPods 2 (opens in new tab) (from $159 at Apple). Makes viewing intolerable. The audio and video on my TV are out of sync or there's an audio - Sony I think that Apple should address this issue in the next release: Airport is a proprietary protocol so they know it better than anyone else. Oct 8, 2021 11:21 PM in response to ayrtonoc. Play around with the value till the audio and video line up perfectly. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. This low-priced mount has an open-back design, which allows for proper airflow, something that is a necessity when you're running your high-graphics games in 4K. Heres how it works. 78. Prior to tvOS15 this worked very well. A forum where Apple customers help each other with their products. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. It may not display this or other websites correctly. However, affected users may not have to wait for long as an upcoming tvOS update might address the audio out of sync issues. For more information, please see our Looks like no ones replied in a while. The sound issue appears to be sporadic, affecting some users and content while leaving others unscathed. This thread leaves me to believe its not just my tv. Bryantrichar, User profile for user: This is absolutely repeatable. Robs1978, User profile for user: any proposed solutions on the community forums. I have the same issue but only if I use airplay to direct the audio to my speakers. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. Thank you for confirming there are no differences in audio formats with both setups. Ccastle84. Perhaps I am seeing a different issue, but when the sound stops working, I simply reboot the Apple TV, and that brings it back. Apple TV is way more stable. #1. The feature is baked into the latest iOS 13 developer beta. Alt1037, User profile for user: frame matching etc. This doesnt correct itself until I restart the Apple TV. Spectrum TV App audio out of sync today : r/Spectrum My issues are with hard wired speakers fed via hdmi and not on all streams. To fix audio and video sync issues on Apple TV, install the latest tvOS updates. Now audio is out of sync or pausing even video which is not streaming anywhere is laging or droping. My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. AppleInsider is one of the few truly independent online publications left. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. The test itself doesn't require further interaction. Source. Oct 9, 2021 4:52 AM in response to Ccastle84. Apr 30, 2021 12:34 PM in response to DougCG. Changing between audio formats doesnt do anything (a suggestion I saw when researching the topic). Although it must be noted that no official ETA has been shared for the time being. The powerful M2 Pro Mac mini is now out, and it gives the tower a run for its money. Notably, some Nvidia Shield TV users are also facing this issue. This is happening across all of the live streaming apps. Want to know more about us? AirPods 3rd Gen audio sync issues with Apple TV 4K, I upgraded to the AirPods 3rd Gen from my existing 2nd gen so I could experience spatial audio. Go the Home screen on Apple TV and select Settings > Video and Audio > Audio Output. Oct 3, 2021 11:40 AM in response to aigars16. After a fresh run of the wireless audio sync it has fixed the problem and is beautifully in sync! So disappointed after a so boring release without new features, that even broke things that usually worked, Sep 30, 2021 4:10 AM in response to ayrtonoc. Oct 4, 2021 1:09 PM in response to elmofles. Aug 12, 2021 4:25 PM in response to Ccastle84. elmofles, User profile for user: omissions and conduct of any third parties in connection with or related to your use of the site. Celkins0, User profile for user: Blackbeard456, User profile for user: I am available to assist in any troubleshooting. I assume its better to have the original uncompressed digital audio vs the Apple TV decoding it and sending it out as DD+. In a 30 min show I'll have to do this 3-5 times. scarter17, User profile for user: I can no longer set the audio output device to be my HomePod stereo pair. It seems that there is still no solution to this issue as users have tried resetting their devices among other workarounds. We learn about Apple software updates as they're released, too. The service also helps one organize media from personal collections and online services. User profile for user: We aren't really able to speculate about upcoming tvOS releases. This is really blowing movie nights by the way. The streaming platform also keeps one glued by allowing them to choose from a collection of 200+ live TV channels. Using the Wireless Sync tool doesnt help, and even seems to increase the delay between HomePod and TV. Control whether Apple TV outputs Dolby Digital encoded audio Decide what language to use for subtitles and audio tracks in foreign language content Calibrate your video or audio or check your HDMI connection to Apple TV Adjust video settings Watch Apple TV without disturbing others Set the language of audio and subtitles Adjust other audio settings Apple TV lip sync issues | AVForums You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. Any time this happened with mine, I would force quit the app & Restart Apple TV. But recent updates to the Plex app are likely to be the culprit on other platforms. Reproduction without explicit permission is prohibited, What to Do if Video and Audio Wont Sync on Apple TV, Bypass Your Receiver for Video and Check Your Cables, iOS 13 or iPadOS problems and how to fix them -, How To Fix Messages and iMessage Problems in iOS 11, iMessage not working iOS 13 or iPadOS? I use an Apple 4K to send the video to the TV (HDMI). There is an option for sync in the settings for Bluetooth or Airplay .. wonder if that helps the airplay issues ? Apple TV 4K, In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Same for me, I have a house full of Apple TV 4Ks and 2 Yamaha RX-A1060s after TVOS 15, Airplay audio is ahead of video and increases as time goes on. Very disapointing. I love technology and like to talk about the latest news in the Tech industry. This occurs when using Appletv app on a TCL tv. Audio sync issues, definitely caused by Apple TV : r/appletv Update 2 (January 30, 2023) 04:23 pm (IST): YouTube support now say that they are working to fix this issue. How to set up and use Wireless Audio Sync on Apple TV | iMore I use an AppleTV 4 (HD) with HDMI to a beamer and the audio is going to a AppleTV 3 to feed it optically into my HiFi. All are using AAC audio codecs. I even ran a dedicated ethernet cable directly from our fiber internet modem to the back of the Apple TV and still programs slipped out of sync. The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isn't an option. Before its debut on Roku and Fire TV . We did come across a potential workaround that may help solve the problem for some. Audio playback sounds really odd on a surround sound system. These articles explain: Use Apple TV to play audio throughout your home - Apple Support, Adjust video and audio settings on Apple TV - Apple Support. But when I go to play content from an app (YouTube, Netflix, hulu, etc.) I miss Jobs era when things "just works" Airplay1 protocol is from 2004, it's totally unacceptable that after 17 years we experience a bug like this on a market release. If you love what we do, please consider a small donation to help us keep the lights on. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. When the test is complete, click Done on your Apple TV or iPhone. Here's how they stack up versus the M1 Max and M1 Pro models. For quite some time I have been having an issue with my apple tv 4k and Match frame rate settings. The oriGrid by tinyRigs is a versatile and portable organizer designed to accommodate the Magic Keyboard and iPad, providing a multi-functional solution for on-the-go productivity. All postings and use of the content on this site are subject to the. This doesnt typically occur with Disney plus or streaming movies from iTunes. This was not happening in earlier versions of tvos (it POSSIBLE it was happening in 15.1 and I just missed it, certainly not happening in 15.0). I now have a denon x3700h, to also play ATMOS content as I have those speakers. Refunds, Update the software on the iOS device you set up HomePods with, Turn off both Dynamic Range and Frame Rate under Settings->Video & Audio->Match Content, Do the calibration again under Wireless Audio Sync, Turn on both Dynamic range and frame rate under Match Content. On iPhone: Tap Continue on the Wireless Audio Sync box. company number 03997482, registered in England and Wales. ayrtonoc, User profile for user: Frustration quickly reigns when you're watching Apple TV content only to discover the audio coming out of your speakers doesn't match with the video. I have the same issues on almost all my streaming apps recently. It NEVER did this in any earlier OS. The video signal is processed by. Want to know more about us? Is anyone else having issues like this, or is it best to open a support ticket with Apple about it. Have you had a chance to try and calibrate the audio using the Apple TV app on your iPhone? I'm a techy who is particularly fond of Android smartphones. Oct 6, 2021 7:15 PM in response to dfried1. Sony A95L QD-OLED, X95L MINI LED And Full BRAVIA Range For 2023 (In-Depth Interview). TotalMount Apple TV Mount (opens in new tab) ($18 at Amazon). Samsung has released its answer to the iPhone 14 Pro and other smartphones. For now I try to downgrade to tvOS 14. If not, then update the HomePods to 14.5 as well. Why is there no student checking it with some devices before they roll it out? Check Settings > Video and Audio > Audio Format > Change Format and test with both Stereo and Dolby Digital 5.1. The new tool requires that your iPhone is using iOS 13, while your Apple TV has tvOS 13 installed. Now offering a wireless charger case, the popular earbuds feature the new Apple H1 headphone chip that delivers a faster wireless connection to your devices. Refunds. If you have an Apple TV, particularly when connected to a secondary speaker system, then you can be afflicted by a common AV issue: unsynchronized audio. tvOS 14.6 beta 2 adds refresh rates to settings and fixes wireless audio sync. Even though some tried playing content after toggling Dolby on and off or changing HDMI cables, nothing seems to have worked. All on 14.5, after resetting a couple of times. Oct 8, 2021 6:36 PM in response to Ccastle84. After stopping the stream and starting it again the delay was a lot less, repeating this steps a couple more times actually removed the delay entirely. If you're moving a lot of data around, you want more ports than the Mac tends to offer and they have to be fast. A Reddit user highlighted that the tvOS 14.6 beta 2 update addressed the wireless audio sync issues but some users were still facing them on the said tvOS beta version. This happens on all devices. Funny thing is so android cast on my Sony TV is working perfectly. Only thing is since my soundbar does not have HDMI 2.1 ports, Id rather run the ATV straight into the TV if at all possible. Really frustrating that this feature doesn't work. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If volume control doesn't work automatically, you can manually program your Siri Remote or Apple TV Remote: On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control. At first glance, it looked as though the sound troubles could be traced back to the Apple TV app, with users saying movies bought or rented through the service would play without audio. For example, your Apple TV should automatically select the highest quality audio compatible with your television, but it may not be compatible with all the content youre watching. Apple TV 4K 2021 model audio sync issues - Apple Community Sep 30, 2021 6:59 AM in response to David Camps-Campins1. I searched and found the "wireless sync" option in settings, but that only seems to help bluetooth speakers or airplay stay in sync. Interestingly, movie previews are apparently unaffected by the issue. One HomePod mini, AppleTV 4K. Please help! Been having issues with audio/video syncing with my new ATV 4K. Apple may provide or recommend responses as a possible solution based on the information Is there a workaround to fix this? Apple TV 2022 - Lip Sync Issues | MacRumors Forums Sound Bar Out Of Sync? Here's How To Fix It - Tech News Today At any time, you can reset and repeat the Wireless Audio Sync test. omissions and conduct of any third parties in connection with or related to your use of the site. Hyper's new hub aims to be just what you need. Apple disclaims any and all liability for the acts, Sending to AirPlay 2 devices is good and sending from iPhone to yamaha airplay is good. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. PLEASE FIX ASAP! When the match frame rate is on some content has really annoying lip sync content. Vancouver22, User profile for user: Hope this helps. No problem when the Apple TV is plugged on the TV but I lose ATMOS. DocMultimedia, call It either starts buffering, loses sync with the audio track or loses audio altogether. Thank you for signing up to iMore. Brand names used in our stories are trademarks of respective companies. I've reset my AppleTV and two homepods and it still won't sync. Sep 23, 2020. Fix it today, iMessage Not Working iOS 12? That said, we will be back with more details as and when new information becomes available so stay tuned. tvOS 14. Audio still out of sync from ATV to home pods. While the said tweaks resolved the audio sync issues for some, most Apple TV users could not get rid of them. In five minutes it gets about 5 seconds off. Apr 28, 2021 11:40 AM in response to ashtv. and our All dolby 5.1 encoding. (Source 1, 2, 3, 4, 5) Takes a few seconds. When I connect my ATV to my soundbar, and then connect my soundbar using eArc to the TV, the audio/video seem to sync perfectly. Audio is out of sync from video and delay increases over time. 1-800-MY-APPLE, or, Sales and But the audio constantly slowly unsync's. Plex - Audio Sync Issue - Roku Community Head here. Only from Apple TVs to either of my receivers am I having this problem. Happens with our new Apple TV, but only on Netflix and only with shows where the Dolby logo pops up in the right hand corner at the start.Id assumed it was just a Netflix bug. Hasnt been a problem in the past. tvOS 14, Oct 5, 2021 4:52 AM in response to Ali_E1. Here's why, iPhone 14 or not, this keychain accessory can use satellites to help save your life, Apple is planning on bringing ads to Apple TV Plus, here's the proof, New York AirPods Max wearers targeted by moped-riding thieves, Ridley Scott's insanely expensive Apple TV Plus show recasts main character due to 'on-set altercation', Read everything from iPhone to Apple Watch, Mags delivered straight to your door or device. A writer who usually finds himself on the other side of the spectrum. Apple has not commented on the issue, though its support team has responded to dissatisfied users on Twitter. The Tom Hanks WWII movie . Fix Message App Problems, FaceTime Not Working in iOS 11, How-To Fix, Error Occurred Installing iOS 12 on iPhone or iPad, How-To, How to Fix Verifying Microsoft Outlook Mac Stuck Error: 11 Best Methods, Instagram for iPhone and Mac: Similarities and Differences, How to Edit a PDF on Mac: 6 Best Methods You Should Know, How to Use Lock Screen Shortcut on iPhone in iOS 16.4, The 8 Coolest Widgets to Add to Your iPhone Control Center, How to Choose a Different Map in Apple Maps. Benfeever, User profile for user: provided; every potential issue may involve several factors not detailed in the conversations