how do i report a downed comcast line?

Downed Power Line. First Call 9-1-1. X | `>`. That person will tell you who the city's contact is in the Comcast governmental affairs office. Comcast: Cable wires are hanging very low across our - GetHuman Type your message in the text area near the bottom of the window 5. That legacy of commitment to customer service continues throughout this pandemic as DISH has taken active steps to maintain your ability to sign up for DISH service and protect you and your family during technician visits and in the DISH installation process. I hope youre having a great week so far! By selecting Accept all, you consent to our use of Cookies. Here is a list of frequently requested telephone numbers: Cable. First, your internet service provider sends a data signal through the coaxial cable, or coax cable, into your homespecifically, to your modem. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line), 4. The easement at my back property line has poles with electric and utility lines. We have made changes to keep employees safe so response and call times may be longer than usual. #iworkforComcast It's infuriating. Contact Us | Comcast Business Support How to Report an Issue Online Visit xfinity.com/xfinityassistant. If you are a Comcast customer who would like to report an issue or you have a question about our new or existing services, please call Comcast at 1-800-Xfinity (800-934-6489). Connectivity and managing Your Comcast Business network. I really appreciate you being a member of the Comcast Family! Xfinity Outage Map Lansing MiWith Smart Home Manager, you can: Get help Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information. If you're lucky and it's only phone or cable, they'll coil the wires safely out of the way, and notify the provider (s). Reporting this to comcast seems to be a problem. I don't have AT&T, or a landline. Comcast does not do tree trimming. Choose the option that best describes your situation. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Then Call Us. Dial 333 to get connected to a customer service representative. Rod Furlan is a crook and Thief and should be held accountable. 0 0 U user_2ed7eb New Contributor 1 Message 2 years ago Hello @user_300363 and thank you! 3.) You can report an issue by going to the Xfinity Status Center. You can call us at 1.800.VERIZON (1.800.837.4966) or chat with us by clicking the red Chat Now button on the Contact Us page to report a downed line. how do i report a downed comcast line? - perfumexo.com Enter another ZIP to see info from a different area. Someone on the digital team has put in a ticket, so I am hopeful this can be resolved. How do I report this? https://corporate.comcast.com/stories/meet-our-digital-care-team. how do i report a downed comcast line? - tourdefat.com Exposed Line/ Wire - How To Report & Things To Know From AT&T Woman battles Comcast over downed line - WSAZ A tree in my back yard has two large branches resting on the phone/TV cables. Click Continue. Comcast Phone Number | Call Now & Skip the Wait - GetHuman Hi, @user_af7a95. If you have questions about your services, we're here to answer them. the chances of Comcast having their act together enough to even . To send us a Private Chat Message, select the message icon in the top right corner and then search for Xfinity support. Don't touch anything or anyone in contact with a downed power line. We're sorry that didn't solve your issue. I called on 7/20/21 to report this issue and no-one has been to fix the wires. Click to reveal The action you just performed triggered the security solution. Hello @ryanray.rr81 and thank you! Comcast phone support has been extremely unhelpful and they don't seem to have a public safety line I can ring into either. Heads up: Extreme weather or other factors can bring down lines, including electrical lines. Help with my Comcast issue First: share to improve GetHuman3339193's odds Strength in numbers! Can you please send us a Modmail message with your first and last name and full address? Picking up downed tree limbs, branches, clearing roads and repairing damage -- they were all part of the cleanup. To qualify for the credit, customers must: 1. Our actual service provider evaluated the line and identified it as Comcast's, so they unfortunately can't touch it. I have called multiple times but I don't have an account so it won't let me through to talk to someone. Contact Customer Service at (800) 391-3000. i agree this is the worst web site for reporting issues, Need to report a line down and cant seem to be able to schedule a tech to fix my internet. How do I talk to a real person at Comcast? It is to be expected when weather conditions are severe. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line), Type your message in the text area near the bottom of the window. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. With our new Xfinity support chat, you do not need to input the name of a person. Create an account to follow your favorite communities and start taking part in conversations. Can you direct message your name and address? For immediate assistance, check out the Xfinity Assistant. Press question mark to learn the rest of the keyboard shortcuts. Their credit are expensive and for them to delete for no reason given is full fraud and Theft. I can understand your view and that is why we have implemented alternative platforms such as Twitter, Facebook, Reddit, and here! Thanks! came out and verified that it isn't live. Low hanging main line cable | Comcast Business Support Community A drop-down list appears. Report downed power lines at 713-207-2222. Honk the horn, roll down your window and make sure to tell passersby not to come near the vehicle. Remember: This number is just for unburied ground cables. For immediate assistance, check out the Xfinity Assistant. Or text 'OUT' to 697326 to report an outage and 'STAT' to receive outage updates. Can you direct message us your name and address, please? Click the "New message" (pencil and paper) icon, 3. I have a downed wire in the middle of the street. Please help before someone gets hurt. Call us anytime at. Xfinity Outages | CableTV.com how to report downed wires | Xfinity Community Forum If the center conductor of the cable is solid copper, it carries it quite well. Hello saftek and welcome, You should contact 1800-391-3000 and speak to any technical agent and request them to put in a Saftey ER ticket and a wiring crew will be dispatched to you location. The modem then uses an Ethernet cable to connect to your computer or router, which is what gives you access to high-speed internet. @XfinityThomasChow long does it take for someone to reply? How to Report an Issue Online Visit xfinity.com/xfinityassistant. How to report a downed wire if I'm not a customer? : r/Comcast_Xfinity You should contact 1800-391-3000 and speak to any technical agent and request them to put in a Saftey ER ticket and a wiring crew will be dispatched to you location. I do apologize once again for the delay on our end and sincerely appreciate all your patience! We can assist you with getting a ticket opened to let our amazing local team know. An official employee, such as myself or whoever is first available, will respond. Warn others to stay away. Thank you for reaching out to our forums community, its great we can connect this way! Immediately Call Emergency Services. Genius. It's in front of my yard, and it goes across the street. Welcome to the Xfinity community! If you see a power line on the ground, don't assume that it is not energized or that it is insulated. Survey the area before starting work for the presence of overhead wires and avoid touching anything that may be in contact with a wire, like tree . We've had a downed wire touching our building for about two months at this point. They have been hanging very low for over a year. You have to sign up for gig service and sign a 2 year contract first. If youve got a free afternoon, you can run the cable yourself and save some money. Help and Support Topic | Comcast Business Support See how you can save when you add Comcast Business Mobile or add a new line. Otherwise, press 0 at each prompt; eventually get rep. You should never get a big shock from a coax cable. Never touch a downed overhead electrical line. -ATTU-verseCare. Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. It's not the power line and I don't think it's the regular cable either because there's no service outage. I am an Official Xfinity Employee. -You are responsible for the "mast," the . Heat-shrink tubing can be used to repair long sections of exposed electrical wire as well.Heat the tubing using a heat gun or hair dryer until it shrinks. Stay at least 35ft away from any downed wires during cleanup and other activities. Penal Code 591 PC is the California statute that makes it a crime for a person to maliciously disconnect, remove, injure, or obstruct any telephone, cable, or electrical line. A coaxial cable is capable of carrying current. Talk to Us. When asked if you want to order new service, say "No." Create an account to follow your favorite communities and start taking part in conversations. Write your 17-digit account number on the "For" line of your check or money order. That's not what we want to see! I am a bot, and this action was performed automatically. I really appreciate you being a member of the Comcast Family! Privacy Policy. In the top right corner, you'll see a little chat icon near the bell icon. We have made changes to keep employees safe so response and call times may be longer than usual. New comments cannot be posted and votes cannot be cast. Question: Does Comcast Hve To Repair A Cut Cable Line. Thanks. Companies respond better when others are watching. Say "No account." Sky News is a British free-to-air television news channel and organisation. You can let us know about refund and payment issues or safety concerns caused by dangerous wires in your neighborhood. Please call this number (855) 307-4896 to set up your service. A: Cable and phone wires dont carry current, so its safe to remove them. Update on June 10, 2021. To confirm, are the wires in question still low-hanging by chance? This post was marked as solved. Select Restart Modem to begin troubleshooting. LEAVE THE AREA IMMEDIATELY and call PECO at (for any emergency) 1-800-841-4141 or . Tips in case of an outage What if my power is out? Consumer energy outage map Black River Electric Cooperative: To report an outage , call (800) 392-4711 or Automated Customer Service Hotline at (888) 461-COOP. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I just want to report a down power line due to the storm and it wont let me how can I do that?. Electric Lines that run from the utility pole to your residence. Get in touch with Comcast Business. Verizon Business customers. You will need to contact a tree trimming service yourself. Xfinity Customer Service - Contact Us Report an Outage | PECO - An Exelon Company - PECO Energy Company We have made changes to keep employees safe so response and call times may be longer than usual. How to stay in touch with Verizon during an emergency Our community is your official source on Reddit for help with Xfinity services. I even have filed complaints and I encourage others who have skilled the same or comparable things to additionally file complaints. and our God forbid this huge company actually provide a phone number where you could talk to someone. How does cable internet get to your house? Press 0 a lot. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. To report down the cable line, you can contact PPL Electric Utilities and report it immediately to 1-800-342-5775 (1-800-DIAL-PPL). This thread has been locked by the moderators of r/Comcast_Xfinity, Welcome to the Xfinity community! Call 800.288.2020 . Lafayette, AT&T Community Specialist 1 0 C Carlosifernandez New Member 2 Messages I have a downed wire in the middle of the street. Some utility companies mark or paint their lines. Welcome to the Xfinity community! For your safety, do not touch or move the downed line. My electric company has been out already and have told me that it is Comcast's issue. You can contact 811 to get utility lines marked. Filing a report of a low hanging cable? - Google Groups Report an Issue - Xfinity Support If you smell natural gas, see downed power lines, or suspect another emergency situation, leave the area immediately and call 9-1-1. Depending on how many different rooms you are wiring, you may only have to go through a few inches of wall. Don't touch a downed power line or other equipment. Our community is your official source on Reddit for help with Xfinity services. Verizon Business provides technology and network solutions-along with plans, devices and wireless services . (You can also find Xfinity Assistant by clicking the Chat with Xfinity button in My Account.) Who Do You Call for a Downed Cable Line in 2023? - Report Down Phone For more information, please see our Don't worry, we'll never do that as it might cut into our profits for the quarter. Report a Problem Full Outage Map Problems in the last 24 hours The graph below depicts the number of Comcast Xfinity reports received over the last 24 hours by time of day. ARA - Utility Regulation - Houston It is owned by Sky Group, a division of Comcast.In 2019, Sky News was named Royal Television Society News Channel of the Year, the 12th time it has held the award. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support. I am extremely frustrated this issue has not been of the upmost importance to your company. How do I report an above ground cable down? I am liable if someone were to get electrocuted from my fence as it is your wire which has been hanging down for months now. How do I report an above ground cable down? : r/Comcast_Xfinity - reddit By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Should you experience further issues, please create a new post. What to expect: Your complaint will be posted online in a public database. Stay safe if a fallen power line touches your car If your vehicle comes in contact with a downed power line, follow these safety rules: Stay inside your car. When should we expect this to be corrected? Call us at 800-477-5050. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. Reddit and its partners use cookies and similar technologies to provide you with a better experience. How to report a down or damaged CenturyLink line. Stay put and call 911. An official employee, such as myself or whoever is first available, will respond. According to the home inspection site GreatInspector.com: -Your utility is responsible for the wire from the street, but only to a certain point. The British Broadcasting Corporation ( BBC) is the national broadcaster of the United Kingdom, based at Broadcasting House in London, England. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support. How To Repair A Cut Underground Cable Line, Question: How Much To Repair Comcast Cable Box, Question: How To Repair Cut Electrical Cable, Question: How To Repair Cut Internet Cable, Quick Answer: How Much To Repair Outdoor Comcast Cable Box, Quick Answer: How To Repair A Cut Directv Cable, Quick Answer: What Is Cost To Repair Outdoor Comcast Cable Box, Quick Answer: What Is Cost To Repair Outdoor Comcast Cable Tap.