is excellence riviera cancun safe

By clicking Accept, you consent to the use of ALL the cookies. Each morning we were greeted and personally escorted to our beach chairs, staff knowing our names, bringing us drinks, snacks, very attentive. The poolside food options are pizza and cheeseburgers. When we arrived and those big wooden front doors opened to let us in, we knew we were home again! Repeat already booked! In the evenings the team at this resort put on entertainment, from themed nights such as Vegas and Mexican night to a silent disco and tribute acts theres a lot on offer. Thank you to the Excellence and your phenomenal team for the wonderful trip and exceeding all expectations! The bartenders can make change, but this is something we wished wed done to avoid needing to ask for this each day. 1 (888) 307-2623. 15 minutes from the airport. The Excellence Riviera Cancun is a strong offering. Excellence Riviera Cancun, Riviera Maya: See 24,099 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. I'm looking for some suggestions of places to play, and the. Taxis in hotel zone are safe We have been to Mexico 3 times and this resort has exceeded our expectations making it our top choice. Somehow we skipped the 2-3 hour wait, and that saved our last night on vacation. Too many photo ops to mention!The meh.Food. Located in the Riviera Maya region of Cancun. The resort has a couple of adult only pools and a beach area which made the experience amazing. There is a golf course located right next to the resort. We at InspoVacay prefer a more condensed offering. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. Hard Rock Hotel Riviera Maya is a hotel located 76.4 km (47.368 mi) or 1 h 14 min away from Cancun International Airport. Still Excellenct even with safety! - Review of Excellence Riviera There are a range of precautions that the Excellence chain of resorts has put in place and if you would like to review these they can be found here. Actually I can't decide on where I want to stay or should stay? Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your holiday destination and for taking the time to share your feedback with the TripAdvisor readers. 11 | Puerto Morelos, Maya Riviera & The Yucatan 77580 [SEE MAP] #23 in Best Maya. This was slightly disappointing for us and seems to be a common trend throughout the Excellence chain of resorts that they miss on the local offerings. The Excellence Collection will be providing COVID-19 antigen or PCR tests to guests with a return flight to a country that requires proof of a negative result. If It was likely they were cleaning or cycling water, but wish they would complete it in the time we were there. We made sure to try some of the dishes that we had never had before and found a gem of a dish with the Chilaxtle which is a braised pork in a chili sauce with rice. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers. If you want a specific liquor, just request it. By the end of day one, Jorge who was looking after us by the pool knew our routine of drinks order. This year we went with friends who did not upgrade to the excellence package and realized there was absolutely no difference in service. This is an adults-only resort, so if you were planning on bringing the kids, you may need to think twice about this resort. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. by Adrian updated October 11, 2022, 7:10 pm. Excellence Riviera Cancun - Adults Only All Inclusive 9.4/10 Exceptional See all 1,000 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All inclusive Carr. Brands & Resorts; About Us; The Excellence Collection Rewards; Awards; A traditional French-style eatery serves up some really well-done dishes. All of the team members go above and beyond for service. Masks are required on flights and airport. Although it was a little murky in parts. Cleaning round the clock. Entertainment & Activities There is entertainment all day and night at Excellence Riviera Cancun. Excellence Riviera Cancun 24,095 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Included in your package are unlimited food and snacks, the majority of drinks (excluding some bottles of wine in the restaurants). That alone was amazing to save us from waiting on hold. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We assure you that we will continue working hard in this direction to have more guests satisfied with the outstanding service our guests expect from us. They were in and out in 15 minutes and were very flexible if they needed to come back at a later time. There are so many wonderful choices for any food or drink. We are delighted to read that our All-Inclusive luxury resort exceeded your expectations in all aspects that are taken care of. Lastly, bring lots of smaller bills for tips! The Excellence Collection, Other at Excellence Riviera Cancun, responded to this review. This is the first time pool temperature has ever been a problem, and is likely related to the low levels. They taught us some Spanish phrases and talked about Bollywood! Excellence Cancun had a very similar feel and layout but with some noticeable differences, many due to COVID. Because of the Excellence teams efforts, we still enjoyed using the beach and swimming. We did the upgrade because we were incredibly impressed by the extras when visiting Playa Mujeres. "Airport Departure: As previously stated, US travelers need a COVID test to return home. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. I'm looking for some suggestions of places to play, and the. The typical go-tos for bar food such as Nachos, Burgers, and Tacos are available. I'm going 12/26/08-01/01/2009. The Excellence Riviera Cancun was around 10-15% cheaper compared to the Excellence Playa Mujeres resort, so if you are looking for a good value option with top quality service and food the Riviera Cancun resort is a strong choice. The pools are kept very clean, we noticed the staff doing tests on the water every night. So, there will be no queueing for restaurants and bookings are relatively easy to get and the resort. We are also disappointed to read that our service was slow because this is certainly not indicative of the standards which we are known for, and from which our customers have come to expect and deserve. When we stayed there in the rooms there were 4 bottles of spirits. It is not necessary. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. 4th visit, felt very safe - Review of Excellence Riviera Cancun, Puerto All of the staff wore masks the entire time in 90 degree heat to make sure the guests felt safe, which is no easy thing to do. We were very keen to do this, but could never get a spot on the tour. Although we stayed pre-COVID, as we mentioned the resort was exceptionally clean. On the other hand, we are disappointed to read that the mattress and pillows were not comfortable to rest properly, but please, rest assured that your concern has been addressed to the appropriate department to take it into consideration. I thought that would annoy me, but it was not an issue at all. The airport/airlines recommend an App like VERIFLY to upload your results. Excellence Riviera Cancun Reviews & Prices | U.S. News Travel The resort is right beside the beach town of Puerto Morelos. Fun and tasty. This was an easy choice, they really nailed this restaurant and this is a running theme throughout the Excellence resorts we have stayed at as the restaurants are the same. The staff are genuinely friendly and do everything in their means to make your trip run as smoothly as possible. If you stay in an Excellence Club room the bottles in your room are upgraded to premium spirits. Yes, free parking is available to guests. The main steakhouse in the resort was pretty underwhelmed by this offering. There were plenty of activities you could enjoy or be a part of. Things such as tribute acts, traditional Mexican performances, silent discos, and Karaoke are put on. They were waiting with a very comfortable luxury SUV for us outside the airport. Other than requiring masks the Cancun airport was operating like it always has. At check-in the agent will give you a health questionnaire. All of the shows were amazing. Entertainment and hospitality went above and beyond. Excellence Riviera Cancun: 5th time and 5 stars again - See 24,097 traveler reviews, 26,126 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. Our driver wore a mask and we did too in the enclosed space. COVID Safety: We are vaccinated, so felt safe traveling. Tudsz-e dohnyozni az Excellence riviera cancunban? Spice was the best meal we had there. Can't complain about eating next to the ocean with chips and guac. The grounds (and beach) were impeccable, the staff was above and beyond helpful, and the food was delicious. The bartenders are great and fast. Thank you to all the employees of the resort from bartenders, waiters, chefs, entertainment people, cleaners, pool guys, concierge and everyone else who makes The. Visit hotel website. Combine a visit to the ruins at Tulum with the chance to swim in both a cenote and in the bay of Akumal with this day-long tour. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. We were a little nervous going due to the Covid situation but once we got there we felt safe and were able to relax. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. Book Excellence Riviera Cancun, Puerto Morelos on Tripadvisor: See 24,104 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. The food was up there with some of the most authentic Indian eats we have had outside of India. The real differentiator is the staff. You can also put your name in to return later and get a drink or enjoy the live entertainment. Nearby attractions include Croco Cun (1.4 miles), National Reef Park of Puerto Morelos (2.1 miles), and Unico Beach (1.4 miles). Thank you for letting us know how memorable and special was your stay, due to our hotel facilities, the food & drinks quality encountered, amusing entertainment, and the outstanding service provided by our colleagues. He remembered our names. https://www.excellenceresorts.com/cancun/excellence-riviera-cancun/ More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. Excellence Playa Mujeres - Oyster.com It was a bit stinky at times though. Also a side note - beds and pillows very uncomfortable. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Excellence Riviera Cancun - Nearby Golf?? - Cancun Forum Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Although lobster is in the name of the restaurant we found that the lobster offering of the Lobster risotto and the grilled lobster was a little overcooked for our liking. This award-winning hotel's designed like a swanky Spanish hacienda, and there's a beach right outside. Plus, people tend to dress nicely at night for the performances and shows, so Id bring a few nicer outfits. This wine tastes bad. Excellence Cancun had a very similar feel and layout but with some noticeable differences, many due to COVID. Own or manage this property? Share. They are large beautiful rooms with great amenities. The aesthetic of the restaurant is lovely with white linen tablecloths and beautifully chosen furniture. There are only four bikes available to guests, so you need to show up super early to get a spot. Again this course is on the premium side and can cost up to $300 for around. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your holiday destination once again and for taking the time to share this review with the TripAdvisor community. On the morning we left they had added a few inches of water back so it was back up to the level of the filters. We are very delighted to hear from you that our resort is the best resort you have ever been to, and we were able to surpass your expectations in all areas, which are carefully taken care of. Taxes and fees that are shown are estimates only. Toggle Excellence Riviera Cancun. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Instead of losing the last night of our vacation, we lost about an hour, most of that time due to airlines. Located a 25-minute drive from the resort. All of our Excellence Club suites offer impressive ocean views as well as indoor and outdoor Jacuzzis. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. Beyond that, the airport is operating like normal. However, if you are expecting a delicious meal served by a friendly staff, then you will enjoy every restaurant.. Our favorites are Basmati, The Grill, and Chez Isabelle. So, you were never too far away from a member of staff that could help you out. We really cant fault the resort for its cleanliness. Something new, they now take your picture at check-in, probably for security reasons. When we called the airline, we were told by the system it was a 2-3 hour hold time as expected with weather issues. The location is more secluded, but it is well located if you want to do excursions like the Chichen Itza. the food was lacking flavor and again overcooked. Does the Excellence Riviera Cancun offer a shuttle service from the Airport. 90'ish degrees. Lock in the lowest price from these sites. Which popular attractions are close to Excellence Riviera Cancun? Also, the liquor choices are really bad. Excellence Club benefits: Amazing resort, unparalleled service, and some tips before you head out. The entire staff at the resort wore masks the entire time. SPORTS & ACTIVITIES Excellence Riviera Cancun - Oyster.com Our room was cleaned in the morning around 10.30 am each day and there was a further turndown service and quick room spruce up in the evenings. In addition to everything included in the Excellence Wedding Package, this upgraded wedding package option also includes items so that you can keep the celebration going during your Riviera Maya destination wedding, like a cocktail hour and private reception. 24 km from Cancun airport Located directly on the beach Golf course nearby Address C/Federal 307, Manzana 7, Lote 1-SM 11 Quintana Roo Mexico 77580 Hotel Description Bespoke service and stunning Mexican design await at Excellence Riviera Cancun, an All Inclusive escape that inspires guests to return time and time again. Dear guest,First and foremost, we would like to thank you for choosing Excellence Riviera Cancun and for taking the time to share this review with other travelers.We are pleased to know the services you enjoyed throughout your holidays staying at our property, although we are sorry to read that there are a few things we need to work on, as The Excellence Collection is recognized for achieving superior quality in appearance and maintenance of our properties and facilities, just as many other attributes that enable us to provide the supreme Luxury all-inclusive experience. Beautiful! Safety? - Review of Excellence Riviera Cancun, Puerto 6 meandering pools and an immaculate white sand beach. Excellence Riviera :: Couples Only Cancun Resorts - Playa del Carmen Juan at the martini bar is the best bartender. Room: We have done all level of rooms in the past and there is not a bad room in the resort. Im currently at ERC (July again) and the vibe is completely different. setting in the Riviera Maya, set along Mexico's Caribbean coast. Would recommend to everyone. Youll be escorted to your room and your bags will be with you momentarily. Cancun. A szllshelyen (Excellence Riviera Cancun All Inclusive - Adults Only) . All Day Activities and Entertainment - Excellence Riviera Cancun We managed to make it to the ocean once but it took a little liquid courage to do so. Its the perfect spot for a romantic dinner. The building itself is pretty stunning and the circuit of hydrotherapy waters is available to people booking treatments in the spa. Six meandering pools wind through their grounds. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. Please, receive our warmest regards from The Excellence Collection. Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico. Like clockwork, the next day Jorge had the drinks queued up before we even had to ask. The driver was friendly and We never leave reviews, because all the other great reviews are true about this place. 0.2 miles from Excellence Riviera Cancun Free Wifi Free parking All Inclusive Ocean Coral & Turquesa View Hotel 20,325 reviews 0.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website Top Rated All Inclusive 2022 Desire Riviera Maya Pearl Resort View Hotel 2,592 reviews 0.9 miles from Excellence Riviera Cancun Free Wifi What you need to know about Excellence Riviera Cancun & Traveling in The list of choices means there is something for everyone If you are expecting the equivalent of a five star meal at a limitless all inclusive in the Caribbean, you will be disappointed. - See 24,102 traveler reviews, 26,126 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. Excellence Riviera Cancun - Adults Only All Inclusive - Travelocity Whether we were at the pool, in the lobby, or in our room the Wi-Fi signal was pretty good. The Dominican Republic shares the island known as the Hispaniola with Haiti. While this is a nice reprieve, the numbers remain concerning. Its a must-try if you like Asian food and was our favorite restaurant on the resort. The restaurant was aesthetically designed in a minimalist Japanese vibe and the food was really good quality. Throughout the day there was a slate of events on from table tennis tournaments to cooking classes there are an array of things to keep you occupied throughout the day. They do advise that you ring before your trip to check availability. Whats included in the all-inclusive package. For more on things to do and see in Puerto Morelos, check out this great article by SheSaveSheTravel.com. . Dear guest,First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share your opinion with other travelers.Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. The Mahi Mahi Skewer on the lunch menu was top class. Does Excellence Riviera Cancun offer any business services? This is the version of our website addressed to speakers of English in the United States. The 450-room Excellence Playa Mujeres adults-only all-inclusive resort is a luxury property set in the heart of a private resort community to the north of Cancun. Review of Excellence Riviera Cancun Reviewed March 18, 2011 First, the good. I own restaurants and am well aware it's easy to find cheap wine that doesn't taste bad. You can go elsewhere and pay double or triple and not receive the care that we did at Excellence. The front desk already had our test scheduled based on our departure time when we checked in. The other pools were pretty much the same temperature as the air around us. We were not ashamed to take any unsupervised float we found if we needed it. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. We could comfortably stream videos and make video calls without dropping. Alejandro at the bar with the pizza oven is great too. For those wondering what the differences are between Excellence Riviera Cancun and Excellence Playa Mujeres, the amenities and rooms are largely similarly, but Excellence Playa Mujeres is a farther drive from the airport (45 minutes) and its beach isn't quite as impressive. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended. We made our way down to the beach every day around 11:00, and had no problems finding chairs. We can assure you that we will forward your kind words to our team for their contribution.It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. The food here was delicious, we have been to other Excellence resorts in Mexico where the local food was not done very well, so we were happy to see the Riviera Cancun resort bucking the trend. Is it safe to get a taxi from Cancun airport? Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. Cancun hotel zone, PDC, Playa Mujeres, Isla Mujeres??? Due to the spread-out nature of the beach, this was our go-to spot for relaxing throughout the day. A big change, they no longer provide straws. Excellence Playa Mujeres vs Excellence Riviera Cancun : r/cancun - reddit