"I've used [Depop] for a long time but I'm reluctant to continue because it just doesn't feel safe anymore. Be prepared to get asked a lot of questions. Some sellers include the shipping and if they do include shipping they usually will state that on their listing that they offer free shipping.. This makes it sound like they've probably deleted their paypal account too? First, Depop cannot provide you with a prepaid label and so you will have to either go to the counter to process you can do one online if using USPS. As soon as you can, consider investing in a postal scale, I got one for like $22 on eBay. They are inclusive, diverse, progressive and creative.
How do I get a Depop fee refund? - Depop help GB Like therapy or nosy relatives, a little objective feedback can help point out flaws you would otherwise never catch. Step 2: Add a photo/logo that represents your brand and tap on Next. When Amelia Strike, 21, was logged out of her Depop social shopping app account in October, nothing seemed out of the ordinary. 9 Tips on How to Sell on Depop When You are Broke as Hell. This includes your email, credit card, and bank account. Even when your product doesn't get sold, you wouldn't have to pay for anything. You keep hearing of how important Depop packaging is, but you may wonder how far, Are you trying to make a decision if eBay vs Depop is the right place, Selling on Depop and trying to get started in the reselling game can be a. 5. The app is available for iOS and Android, and it looks and operates much like Instagramsomething my Gen Z brain could handle. this is how it will work: Please note, that the PayPal fee is NOT included in the $17.75 total in the example. The following is a sponsored link. I'm now waiting for the seller to respond but I highly doubt they will if they've gone ahead and deleted all their accounts. Definitely gonna start telling people depop payments only. I know it's negligible but if what's the reason that this happened. Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under. Also they're charging me for shipping even if I put buyer pays for shipping? The fraudster had been instructing shoppers to pay them directly through PayPal's "Friends and Family" option, which sidesteps Depop's fees and doesn't offer any protection for buyers. To connect your PayPal account to Depop, follow these steps: Step 1: Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. Its never happened before while using Depop or any app. For example, if youre selling shoes and it has a downside like a scratch and you didnt mention this in your product description, knowingly or unknowingly, then the buyer might open a dispute against you. If you have any suspicion of your account being compromised, make sure to change your password for both Depop and Paypal. You will need to make sure that all account details that Paypal asks for are verified. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. However, shipping with Depop can be expensive. Repeated violations will result in a ban. Note: I confirmed in an email to Depop that USPS does indeed provide up to $100 insurance for Depop packages. Before pricing an item, calculate the overall cost, including shipping and the retail price of your item. Press question mark to learn the rest of the keyboard shortcuts. Depop charges a 10% selling fee for sales on the platform. Once youre logged in, click on Sell from the top right side. In case something goes wrong, youre protected by PayPal's Seller Protection.
Why did USPS charge my recipient "Postage Due" to receive their package? Make sure the email on your Paypal account and your Depop account match. Your PayPal account is connected to your Depop account. Thats it, youve completed the first step! So here is your guide to Paypal payment issues you may run into with Depop, what you need to do and how to prevent it from happening in the future. Thanks to our tiny living spaces, hanging out with a girlfriend usually required sitting next to a pile of junk on the bed or quietly shifting a trash bag of unwanted clothes to the other side of the sofa.
About Depop | Depop Newsroom What does this mean and why did it happen? Make sure your clothing is the focal point of the picture by keeping the . 2020 3dcart Shopping Cart Blog. Now, you can list as many products as you want.
Depop vs Poshmark: Is Depop or Poshmark Better For eCommerce Selling your items on Depop is a simple process. For this example, were going to create an account directly from their website. You can set up custom prices and ship the item nationally or worldwide to the buyer by purchasing a shipping label through a third-party service or ship via your local post office.
Why did Depop take money from my bank account? You can get the balance on your PayPal transferred to your bank account instantly with a small fee to cover that depop limited payment if you need to. The information for sale includes usernames and passwords, with extra charged for details such as follower count, the number of sales completed by a user and their ratings by other shoppers. When a sell comes through, because I am shipping with Depop the label is automatically generated for me and all I do is print the label, apply it to my package and drop it off at a USPS dropbox. Well Damn lol. Her account has a whopping 184,000 followers and counting, and selling through the app is Shorts full-time job. It focuses on music, fashion, art mental health, and sustainability, Short said. FAQs will be removed. I received a notification and email from Depop of a sale confirmation and the USPS shipping label. As always, be kind and communicate calmly before anything else. They may even ask for PayPal payment via friends and family.
Depop Revenue and Usage Statistics (2023) - Business of Apps Heres a video that explains the process: On the other hand, if you dont agree to a refund, then the buyer can open a dispute against you directly with PayPal by following the steps here. New Community Member. AOC under investigation for Met Gala dress, Mother who killed her five children euthanised, Alex Murdaugh jailed for life for double murder, Zoom boss Greg Tomb fired without cause, The children left behind in Cuba's exodus, US sues Exxon over nooses found at Louisiana plant, Sacred coronation oil will be animal-cruelty free. Depop offers free shipping at different times throughout the year. If you, as the seller, agree to the refund. Theyre either thrifted, fast fashion, or from independent designers. One was charged 0.06 more than the other for the fee. Depop has started resetting passwords for some 12 million users that have not changed them in over a year and told the BBC it had sent reminders to a similar number to make sure their log-in details are unique. If at any point you have to give a refund to the buyer, heres how the refund process works on Depop sellers. By browsing this website, you consent to the use of cookies. Another reason I like shipping with Depop is that the shipping fee is a flat rate regardless of the distance the package is traveling. However, we recommend you shoot a video of your item as well to give Depop shoppers a better idea of how your product looks in action. You need to make sure your package is sealed tightly and ready for a longer trip and more handling, 2. Were not going to just show you how to start selling on Depop; well also share some helpful selling tips with you and information about Depop fees, the shipment process, and much more. One "have a go" method called "credential stuffing" involves using automated tools to repeatedly log into accounts, entering usernames and password information previously exposed from data breaches of other popular online services. Id had some experience selling through eBay when I was in high school, mainly slinging relics from my dads basement: a great-aunts old mink coat, a lone barstool, a sky blue iPod Nano. Listing is fairly easy on Depop. What's the least amount of exercise we can get away with? If you want to take that risk, we have a few tips on how to avoid getting scammed. I also received an email from Paypal a receipt of fees paid to Depop. Even as Depops rates have increased the same would be for me as an individual because I would be shipping as an individual from USPS and would not be privy to any commercial pricing that Depop has. Sydny Sky, Depop seller, phone interview, October 28, 2020. I am a bot, and this action was performed automatically. It's a pain, I hate PayPal payments. Wishing you many more sales! Purging Old Clothes? As know I have lost out on an item and money when I haven't done anything wrong? can someone explain why I was charged $13? For reference, my first three sales on Depop were temporarily on hold. By browsing this website, you consent to the use of cookies. Check that you are not accidentally logged on to another account if you are using multiple devices. Pirate Ship doesn't have any control over this process. Read about our approach to external linking. Etsy is paying $1.625 billion for the company, in what Etsy is describing as a mostly cash deal. While a Vice investigation first highlighted the problem in May, there is now evidence that account logins are being sold across multiple dark web "marketplaces". First Class International Shipping is usually up to 4 lbs, after that you move into the priority category which can be a huge jump in pricing, 3. Enter your First name, last name, billing address, and tap on Next. The person paid via goods as PayPal took a percentage. Follow the instructions in this article and start selling your own products on Depop. You can always consider changing vendors like Fed Ex and UPS, however, when I checked these rates in the past, there were not as economical for First Class USPS shipping. Rewriting the rules and succeeding on their own terms these are the people who power Depop, and supporting them is our top priority. Both in the U.S. and both depop payments. In this article, we are going to show you exactly how to sell on Depop step-by-step with a fresh new account to help you, whether you're completely a beginner or not. If your item weighs over 1b or 16 ozs then it moves into the priority category which means that you can use priority boxes that are free to use. Theres no need to buy high-end photography equipment to takegreat product photos. You can certainly ship on your own. Depop suggests that you do not ship your item until you receive the payment. "The accounts are being compromised and that definitely is concerning," Ms Rowley says. Fast responses, quick shipping, and a few good reviews can seriously boost your credibility as a seller. Read Next: How to Ship on Your Own on Depop. Once youve created an account on Depop, the next step is to connect your PayPal account to start receiving payments of your sold items. It was too good an opportunity to pass up. I prefer Depop Payments when buyers purchase my clothes, but once in a while they would use Paypal. It should have no effect on the deliverability of your packages. If youre not sure which one to choose between these two, check out this detailed comparison of Printful vs Printify by Ecomsay to select the right one to select the right one. Disconnect your Paypal from Depop and reconnect again. I'm sure Depop will have that policy too good luck!!
Etsy is buying fashion resale app Depop for $1.62 billion - CNBC Also PayPal takes a small fee the same as the depop transaction fee but PayPal takes that fee directly depop does it when they send the money in ur account. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. Today, Depop is a place where millions of users come to celebrate their style and discover culture. A sub for discussing all things Depop. In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. Selling something on any new platform can seem confusing and overwhelming, but dont be discouraged. Simply take four photos of your item in natural sunlight to make a huge improvement on the quality of your images. Rebecca Heilweil is a reporter at Vox covering emerging technology, artificial intelligence, and the supply chain. screenshot of the completed refund in your PayPal account) You can refund your buyer directly from your PayPal account (via . Its a marketplace that allows space for personal expression, culture, and communityone that Short has successfully tapped into and subsequently helps drive her sales. However, unlike Poshmark, Depop charges you additional fees. However, the flat 10% selling fee that we discussed is charged only when you sell an item. Press J to jump to the feed. I had a similar thing happen to me through eBay a few years ago with some concert tickets, the seller had completely deleted their account after I'd sent money but eBay refunded me the money as I had buyer protection etc it took a couple of weeks but they resolved it in the end! Test out different poses. Your buyer's Depop @username. By selling print-on-demand products, you wont need to have an inventory in stock. Since Depop doesnt have their own payment method, and your buyer payments are sent to your PayPal account, so youll have to issue a refund via PayPal. Home. since theyre all different numbers. When the money has been transferred, you can move it over to your bank account if you wish. If you dont want to ship with Depop, then you have the choice to arrange your own shipping. Please read rules before posting. Scammers have continued to plague many online services through the pandemic. Press J to jump to the feed. But i did the math and it averages out to about 20-30% loss on fees for Paypal compared to 10-15% on Depop Payments. Test out different poses. However, once a sale is made, Depop instantly collects 10% of the total transaction amount, plus the shipping cost. 2023 BBC. Since Depop is mostly used by shoppers in the United States, sellers also within the U.S. typically have two shipping options: Please note: To keep proof of postage, send the item to the address on the in-app receipt. Please keep in mind that if you didnt describe your item fully, you might have to refund the payment to the buyer of your item. "Weak passwords and the use of the same password across multiple accounts is the greatest source of account takeover, which is why we have initiated a campaign in the second half of 2020 to force some users to strengthen their passwords and to remind others of the importance of strong and unique passwords," says Depop's chief operating officer Dominic Rose. FAQs will be removed. Make sure to check out the International USPS shipping guide for more details. Payment issues with Paypal and Depop can happen to anyone. The firm confirmed that credential stuffing is a big part of the problem. You can also call them but you may be on hold for a while. You can change your choices at any time by clicking on the 'Privacy dashboard' links on our sites and apps.
| Depop Whether its finding great products or discovering helpful advice, well help you get it right (the first time). Attach proof of full refund to the buyer (i.e. Alternatively, don't price too high either because it can also dissuade customers from buying your product. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. E-commerce firm Etsy announced Wednesday that it is buying the secondhand fashion app Depop for $1.62 billion. Possibility 3: Buyer internationally cancelled the payment The product listing must use original photos; stock pictures, supplier photos and customer photos are forbidden. On the other hand, if you dont agree to a refund, , then the buyer can open a dispute against you directly with PayPal by following the steps, common reasons why customers return a purchase, How To Start a Fully-Remote Business in 12 Easy Steps, Moving Your Clothing Business Online: A 7-Step Strategy, 13 Online Businesses You Can Start for Free. To keep proof of postage, send the item to the address on the in-app receipt. Once an item sells, Depop will automatically charge a 10% fee on the sale price (including the shipping costs). Fill out the basic details and then click on Next. Learn more. However, you can create your account through the Depop app as well, as the process is the same. If this is the case, you need to wait 7-10 business days. So far, youve created your account, connected your PayPal account, listed your items, made your first sale, and shipped the item to the buyer. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. However, LTS, priority tape is supposed to be used ONLY if you are using it as a plain box think ole school brown boxes (that doesnt state that its priority) because if it states its priority then there is no need to use the tape. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'fulfilledmerchant_com-large-mobile-banner-2','ezslot_10',128,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-mobile-banner-2-0'); Depop, unfortunately, does not have a phone number you can call. It has also only made headway in the Australia, Italy, the UK and US, with the last two countries responsible for about 70% of downloads in 2020 and 2021. Now, don't waste time! It was removed by the firm in a few hours and her password was reset. This happens to me sporadically throughout the year.
What Is Depop? The Clothing Resale App That Gen-Zers Are Using - CNBC From launching their own brands to building vintage resale businesses.
Depop: 'I felt so violated when my account was hacked' If you are thinking about selling on Depop, coming across a payment issue with Paypal can be extremely frustrating. This can give your listing an edge over competitors. This is another reason I ship with Depop whenever there is a free shipping promotion I dont have to go back and update all the listings that I am shipping with Depop so I can take advantage of the promotion.
If you, as the seller, agree to the refund, then you will give the refund to the customer. There are pros and cons to offering free shipping automatically. The only time I dont ship with Depop is when I ship internationally I make my own label and process my transaction using USPS counter service. Press question mark to learn the rest of the keyboard shortcuts. In Ms Strike's situation, to get users to trust scam listing, the hacker had also uploaded a photo of her name on a post-it note next to the headphones that were supposedly for sale. These 6 Tips Will Help. I just sold something on Depop, and right after, I got a charge on my PayPal account saying that $8.80 was taken from my account. Be creative, because there is no one formula to succeed, especially as the pool of prospective customers continues to grow. I received only a few bids per item, and I sold them for less than they were worth. Our community is made up of people who are creating a better future. First is a confirmation email from Depop that I sold an item with the USPS shipping label, if you chose to ship with them.
For example, if you Id also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. Leave the Archive. Between classes, an unpaid internship, and a part-time teaching job, my bandwidth was stretched to its limit. From launching their own brands to building vintage resale businesses. Step 1: Log in to your Depop account on their website. All Rights Reserved. For designer items, you can usually find brand-specific Instagram accounts and Facebook groups that offer a more focused, interactive way to sell your wardrobe. "While it's not a Depop-specific problem, I think [credential stuffing] is one we're going to see expand in the next five years.". This is a common tactic used by people selling second-hand items online, to prove that the photos were not stolen from another listing. In fact, shipping on your own tends to be cheaper for most clothing items. When they updated to extra-small I didnt bother to go back to update my older listings. Depop limited fee. Tap on the Setting icon from the top right side of the screen. Also, theres a PayPal transaction fee of 2.9% + $0.30 in the USA and 2.9% + 0.30 in the UK. In all cases, the fraudsters demanded to be paid directly, rather than through the app. You are viewing the PayPal Community Archives.
why did I get charged different payment fees? : r/Depop "I feel like their security measures need to be amped up because it's just not good enough," says Ms Strike, who has been a Depop user since 2015. This site is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Read about our approach to external linking. The Depop fee will come off the total so keep that in mind for lower priced items it may come into your profit margin if you are not careful. Then, I remembered that I had logged on to my partners phone on my account but it was somehow connected to his Paypal. This content may be old or outdated. When you buy through our links, we may earn a commission. A listing page is where the customers view a product. But Aman Johal, director at law firm Your Lawyers, which specialises in consumer action claims, says the platform needs to act urgently, "particularly given its relatively young user base, where the duty of care is greater". Depop currently doesnt have their own payment system, so all purchases go through PayPal, whether the buyer payment is made with PayPal balance or Debit/Credit card. Fiona Short, a UK-based owner of a popular Depop shop called Fifis Closet, told me she was drawn to the app for similar reasons. Sep-28-2020 08:55 PM. Your Depop username @username. 1 charge registered 0 outstanding, 1 satisfied, 0 part satisfied Charge code 0831 6342 0001. Enter the 6-digit code sent by Depop to your phone number. First, go through these basic troubleshooting steps with both Depop and PayPal for payment issues. Youll also need to add a description, five hashtags, your location, a relevant category, shipping information, and the price of the product. It's a pain, I hate PayPal payments. If you want to sell online, whether its on Depop or any other marketplace, but dont have the inventory, then you can still sell! I did so by accident, used my own money to ship, and I was charged. Creating unique looks, new trends and making new from old. That means if you click and purchase from this link I have and/or may receive a small commission. Hone your style, and your audience will find you. Scammed through Depop. It seems like using Paypal is charging me a lot more than if i were to use depop payments. They are entrepreneurs, pushing fashion forward in so many different ways. My wardrobe staples are mostly basics like leggings, jeans, coats, T-shirts, and shoes, with a couple of statement pieces that I swap in and out every season. For each time a transaction is made, Depop collects 10% of the total sold price including shipping charges plus Paypal fees . Labels are generated by the carrier and sent back to Shippo for you to print. This is less of an issue with Depop shipping but can be a key factor if you are choosing to ship on your own. In June . New Depop sellers often make the mistake of offering promotions without knowing how much it will cost them. I just sold something on Depop, and right after, I got a charge on my PayPal account saying that $8.80 was taken from my account. When you sell an item, Depop will automatically charge the 10% fee on the total transaction amount (including shipping costs). But I don't have any money in my PayPal either, just the pending payment from the sale. Our 10% fee is in place to keep the app up and running, release new features, provide Buyer and Seller Protection and pay our employees. So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. Aesthetics are a big selling point on Depop. - made sure not to do it through friends & family because I know people get scammed that way so often. Unlike Etsy, Depop does not charge listing fees. When selling online there are some common reasons why customers return a purchase. For sales under $15, you pay a flat rate of nearly $3, but for sales above $15, the platform takes 20% of your total sale. Step 8: Once you complete all the above steps, the final step is to add four images and one video (video is optional, but we recommend you upload one) of your item. but I'm can't seem to upload them to the claim. We would stay away from doing something like this it is risky for both your Depop account and your payment. Paypal can hold your funds for up to 21 days. I had heard of Poshmark mainly due to its popularity, whichat least in theoryshould make it easier to draw eyeballs and make sales. Please note, with USPS, as with any business there may be inconsistencies as to how information is disseminated and how individual employees carry out actions. Admittedly USPS rates have changed over the years and post-pandemic prices have gone up. eBay vs Depop: Which is better for selling? Also the depop profile has blocked me. Apr-22-2015 12:43 PM. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. Music. Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. While it may blow your mind why anyone would want to take advantage of a small business or an individual, sleazy people exist out there. So if you are not using a priority box that you know is within the guidelines then you will have to break out the measuring tape, and its really easy to calculate or try this calculator that does it for you. When finished, tap on Post listing. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. Our journalists combine independent research with (occasionally) over-the-top testing so you can make quick and confident buying decisions. Shipping with Depop internationally vs. domestically is different in a few ways. it was a big hot mess!! So I'm somewhat new at selling on depop, I've only sold a couple of items but all those times it went smoothly because they used depop payments. According to Liv Rowley, a threat intelligence analyst at cyber-security firm Blueliv, cyber criminals are now targeting Depop accounts on an "industrial scale" using this method, capitalising on the fact that people often use similar passwords. Try modeling the clothes you want to sell. Ready to get started? have an item that costs: $25, but you offer free shipping for a $4.75 label The cost savings to the customer can help to boost your sales. And the next two emails are from Paypal; one a notification of payment received and a second with a receipt of payment to Depop for their 10% fee. "You always know somebody who's had a Depop horror story. There are two ways to list items on Depop: Step 1: Open the app and tap on the Camera icon at the bottom center of the home screen. However, with Depop it doesnt matter what the distance is, all that matters is that if the item is under 2 lbs you will get a priority label and then you can ship domestically within the United States. When you are linking your bank account, keep in mind it may take a couple of days for them and the bank to do a small trial deposit for verification. Ah that's brilliant thank you so much, you've put my mind at ease!! guccidurags. The platform charges a 10% flat-rate fee (PDF) on all items soldI like that its straightforward and that its a small percentage compared with other options. If you need tips with a step-by-step guide, check out our post below. Everytime they purchase with PayPal i get charged the ~10% deduction from fees AND Depop Limited. If you're looking to ship using USPS Regional boxes, you will no longer have the option to send them at Regional Rates. Once you have verified that all information on your end is correct, you can then move on to other possibilities.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-banner-1','ezslot_6',125,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-banner-1-0'); As a seller, I was dumbfound by a case because it has never happened to me before.