Mo, we are here to offer support. The latest issue is I have to enter the barcodes manually. DO NOT PURCHASE TICKETS FROM STUBHUB!!!! WebStubHub StubHub is pretty much the granddad of all event ticket marketplaces (and affiliate programs) because theyve been around since 2000. See Tickets. If youre a day trader or a prospective one, youll definitely want a brokerage that fits your needs. > only site to allow you to pick the exact seats People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I told them thanks for nothing and that I would dispute the charges with my credit card company and give them as bad a review as they have ever had. On the one game at a time issue, I opened up a help ticket and it was supposedly escalated but the escalation must have taken it to a trash bin, never any response. This policy is clearly 100% in favor of the ticket seller, and puts the ticket buyer in a precarious position. You'll either receive your tickets through instant download, etickets, FedEx delivery, or have them left at will call. The second is that all delivered tickets will be the same, equal, or better than what was originally requested. During a global pandemic!!! If your event is canceled and not rescheduled, you will get credit worth 120% of the amount paid. This might be useful for some people since on top of the cost of a ticket, you'll pay service fees of almost 33% as well as potential delivery costs through TicketNetwork. I paid $558.38 for 2 tickets including fees. One of their strong points is their customer service, which is something a lot of people praise TicketCity for. Bought Andre Bocelli concert tickets for Febuary in NY City.Bocelli cancels concert due to laryngitis.I spent over $5000 in hotel,airline tickets,ground transportation and meals. There are quite a few ways to reach TicketCity's customer service if you need to. I would not use them again. You'll also get your money back if the tickets you received were not valid for entry or if the event you were attending was canceled altogether. Well, you guessed it9 DAYS LATER AND NOTHING, ZIP, ZERO, NADA. WebStubHub.. . It was a scam. This states that your order will be refunded if your order was accepted but not delivered, the order was accepted but not delivered in time for the event, the tickets are not valid for entry, or the event is canceled and not rescheduled. According to ESPN's Football Power Index (FPI), Georgia holds a 98.6 percent chance of beating the Commodores. Our reviewers evaluate products and services based on unbiased research. Postponed or rescheduled events are not refunded since the tickets are valid for a later date and you cannot cancel or exchange tickets after orders are submitted. com/en/support/solutions/articles/61000276682-charged-because-my-stubhub-sale-was-canceled. CH. I sent them proof they said they had a bug in system. 11:21 A.M. EDT. Plus, if your event is cancelled, the best brokers will give you a full refund. All sales are final through Ticketmaster, but there are certain circumstances where refunds are allowed. I have been calling and emailing StubHub for 2 years now and always get long extended waits and promises to resolve the matter which never eventuate. Helpful and easy-to-reach customer service, They'll refund tickets if an event is permanently canceled, You'll receive tickets in time for the event, Sign up to receive flash sale notifications and save up to 20%, Largest online ticket marketplace in the world, Save up to 20% with flash sale notifications, Military, students, and first responders get free membership, Lots of filter options to narrow down events, Access tickets to all major venues and events, Get early access tickets through American Express. Currently, StubHub has a 15% fee for selling your tickets. Their BBB page has over 380 customer reviews with an average of 1 star. For local events, you can provide your location and see a list of upcoming ticket availability. They ensure valid tickets or you get your money back. They could find me tickets, but they were 4 times as expensive, so I had little choice but to purchase them. Extremely incompetent customer service is still not able to process an easy ticket refund. Tickets will be delivered before the event takes place and all tickets are valid and authentic. There are lots of other ticket resellers out there. Worst company and customer service I have ever had!It's been 2.5 years since I was supposed to receive a refund for a ticket canceled for covid. Attending a live game or performance is exhilarating and allows you to be a part of something you love. I tried getting resolution on their community page (you cant get through on the phone) and just kept getting told This is our policy. If you disagree in any way on their community page they just delete your comments and eventually ban you from the site. StubHub is NO LONGER REPUTABLE. I received a confirmation that said my seats were confirmed and transferred. Just click right here, upload your tickets to StubHub, select a price with the help of our Pricing Assistant, then kick back and relax as buyers come to you. P Rob, we are sorry to hear about this experience! There are four promises that Ticket Liquidator makes customers under their 100% guarantee. I have never resold tickets on. I will never use StubHub again for buying or selling tickets. They have an "A+" rating from the Better Business Bureau and good reviews from customers. The company began in 2004 when the founder, Dan Rouen, had to sell his tickets to a Kansas Jayhawks game that he couldn't attend. Likewise, on the StubHub website the My Tickets page gave me a Hmm, something seems wrong, try again Message when I tried to retrieve my tix. Vivid Seats features a helpful blog about major upcoming shows, how to watch, and their schedules. Earlier this year, I could only send one game at a time from MLB to Stubhub. We weren't able to find a Better Business Bureau accreditation or rating for Tickets Expert, but we were impressed by their customer reviews. And I know I had tickets from Ticket Master that were refunded in a timely manner- Vividseats I have some issue with as well but StubHub is the WORST! Very bad eperience. People say it's fast and easy and you get exactly what you paid for. Please reach out to us at yourfeedbackmatters@stubhub.com so that we can review this issue for you and see when you can expect your refund. Our experience was actually good. We sold our 4 MLB season tickets (all in a row). Never use them !!! To be frank, stubhub charges crazy fees and then scams sellers. You're guaranteed to get seats together if you're ordering more than one ticket. 2022 Inspirationfeed. Please reach out to us at yourfeedbackmatters@stubhub.com to see what we can do to make this right for you! Once you've confirmed an order through TicketCity, their guarantee goes into place ensuring that your online transaction is safe, your tickets will be delivered prior to your event, and they will provide valid entry. For each event you're interested in attending, you can view a map of the venue and see how many seats are available and where they are. But we wish these reviews were higher. Of course, No. Read on to get the help you need to contact StubHub. WebThis event is selling fast for Alabama Crimson Tide Football . Ticket Liquidator's website is clean, professional, and straightforward. Sells Music & Theater Tickets. Next weekend. Our credit card company is going to fight this for us. If you attend a lot of events throughout the year you could be saving hundreds or even thousands of dollars by scoring low ticket prices and avoiding the extra fees. DO NOT USE THIS STUB HUB. Definite software bug. If your original price of the purchase was $50 you would have a profit of $35. WebRemember, there are always fees when buying tickets but there are also fees for selling tickets. Instead of refunding your money as any ethically correct company would do, they refuse to refund! Ticketmaster is one of the first places a lot of people think of when buying tickets to a concert, theater performance, art show, or sporting event. My concert tickets did not work at the gate, and no matter what time of day you call them it is a 3 plus hour wait to get through (purposefully designed) with no chance at a refund or a solution to ticket issues. More and more people are ditching the obligations of a permanent address to travel the world or work as digital nomads. The Team in which we went to see said that they do not honor Stub Hub tickets if there is an issue because they have had several instances in the past with them. Customers can also have the tickets ready at the stadium where the event will be held, or they can choose to print their tickets themselves at home. Been trying for a week to get my money back but keep getting the run around total bs. Ticketmaster Live only happens once. Click here to share your StubHub review below. International specialist insurer Hiscox has issued a trading statement that points to an increase in gross written premium (GWP) for the nine months ended September 30. We've given them an average rating. On top of the price of tickets, StubHub charges service and fulfillment fees. I have also filed a complaint with the Better Business Bureau. A lot of people immediately seek the help of StubHub reviews to check if this online marketing website is reliable or not. Which stipulate that it is illegal to resell ticket at a higher price without the producer agreement, which they dont. Save big with a 75% off Discount Code at StubHub today! To save yourself a lot of trouble, don't bother with StubHub. Never got tickets neither refund!! Anyone can write a Trustpilot review. StubHub is a US-based company that facilitates the resale of tickets. This year, I sold tickets to a highly sought after game. South Court Auditorium Eisenhower Executive Office Building. for the best deal compare each site below, TickPick First I got some BS about being sure I had a default payment set up. I listed my tickets (purchased via Ticketmaster) for Stevie Nicks at Pine Knob on both Ticketmaster and Stubhub. This is a genuine concern for everyone who buys tickets, no matter where you buy them from. Some ticket brokers are directly affiliated with the venues, while others are secondhand resellers. After about 30 min with them on their help line. There are no ways to contact them either. My self and a few guys were choosing a parking venue for the bears game September 30th we were all around the computer we picked a spot clicked on it and the pass came back a totally different parking venue I will never use this again nor will anyone that I know TOTAL SHIT COMPANY, I WOUULD LIKE TO WARN ALL THE PEOPLE OF STUB HUB FRAUD!!!!!!!!!! An example would be if you sold a ticket for $100. Currently, StubHub has a 15% fee for selling your tickets. I did a second listing because the StubHub have cancel the transaction only 6 hours later during the evening.Hopefully I sold the tickets on the second attempt, because otherwise I would be in debt for 180$. I, too, am going through my credit card company to have my money returned to me. Unfortunately, they struggle with customer satisfaction and have some work to do in this regard. Be there with Ticketmaster. They wanted me who just got ripped off to then go and continue to provide them with even more business. StubHub review: Selling tickets. A wide range of sports, concerts, and theater tickets are sold through Ticket Distributors. Section 1033(b)(4) Information that cannot be retrieved in the ordinary course of It offers buyers a great opportunity to get tickets and sellers can recoup losses for an event they can no longer attend. I placed two separate orders for a concert this Sunday and was notified that the tickets had been emailed to me from a 3rd party. StubHub was ordered to pay a $1.3 million penalty and ensure that their ticket prices include all mandatory fees. Not sure why your site has Cleburne Railroaders Tickets up for sale, there is only one place that has permission to sell them and tickets dont even go on sale til after April 1st. Just click right here, upload your tickets to StubHub, select a price with the help of our Pricing Assistant, then kick back and relax as buyers come to you. Iryna, we are so sorry to hear about this experience. The website really can provide tickets to events that are sold-out, due to the fact that they have such a strong relationship with a number of venues, ticket agents and individual ticket sellers around the country. > the official ticket provider for ESPN,

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, Many ticket resell sites are supposed to be a safe platform to allow anyone to exchange tickets and money, so make sure you have a 100% buyer guarantee and are protected by covid events. Wrong info from customer service does not even allow them to fix their issue. I purchased tickets to an event through StubHub and never received my tickets. WebA lot of voters agree with us. Find out how we combat fake reviews. WebRemember, there are always fees when buying tickets but there are also fees for selling tickets. I got scammed by Stubhub. There are also delivery fees based on the method being used. Other people taken by same scam. If you want the chance to save on tickets, you can sign up with your email address through Tickets Expert to get flash sale notifications and the chance to save up to 20%. iii. However, the BBB also posted an alert about a pattern of complaints that have been brought against the company. TicketNetwork is a connection to live entertainment by providing tickets to over 100,000 sports, concerts, and theater events worldwide. There is a class action lawsuit that I hope gets justice for all of us affected. For how well-known and popular Ticketmaster is, we were shocked at how bad their customer ratings are. There are a few states that have laws to protect consumers from this type of abuse (14 I think) but the rest of us are just out of luck. > voted best in-house customer service You may be wondering Is StubHub a reliable site? and rightly so. The seat nubers were not consecutive, but they are all in a row. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. Buy and sell your Diamondbacks vs Dodgers tickets today. Ticket Club is not accredited by the Better Business Bureau (BBB) and also has a poor "F" rating from them. In addition, they have hundreds of other poor reviews from buyers because of awful customer service, broken links to claim tickets, not being able to transfer tickets, not getting refunds after canceled events, high fees, and other issues that cost customers money. Third is that customers will get tickets before the event itself. Your best bet is to choose a reputable ticket broker with an established history of providing valid event tickets, as well as a guarantee that protects you if anything goes wrong with your purchase. Please reach out to us at yourfeedbackmatters@stubhub.com to see what we can do to make this right for you! STAY AWAY FROM STUB HUB AS THEY ARE WORSE THAN HORRIBLE!!!! You may find a broker or two with no service fees, but it's more common to see "service fees" , "convenience fees" , or "online fees" of as much as 10% of the ticket's list price. Called Customer Service 50+ times the nite before, unable to get thru, out $1400. StubHub is one of the few online ticket brokers that guarantee the legitimacy of their tickets. A list of "hot" events will be shown that you can browse. If StubHub made a mistake, call their customer service line at 1-866-788-2482 and explain your problem. That's my mistake but they tell me to resell the ticket and they'll waive the "sale fee". Microsoft is quietly building a mobile Xbox store that will rely on Activision and King games. Luckily, weve compiled (and tested!) Where StubHub falls short is in their customer satisfaction. One site at Law360.com, says StubHub is looking to exit Florida womans proposed class action accusing Viagogo of refusing to refund their customers for events that were canceled due to COVID-19, claiming they accepted a voucher, which they dont apply to other events. WebStubHub StubHub is pretty much the granddad of all event ticket marketplaces (and affiliate programs) because theyve been around since 2000. All rights reserved. But when it comes to StubHub, the company has a generous policy when events are cancelled. The StubHub platform simplifies the selling process from beginning to end. Once you find the event you're interested in attending, you can view a calendar and see highlighted regions of the venue where seats are still available. I suppose they see Stubhubs duped customers often! New California laws will create 4 million jobs, reduce the states oil use by 91%, cut air pollution by 60%, protect communities from oil drilling, and accelerate the states transition to clean When I contact customer service for a refund I was offered 25%. We had to purchase another ticket, could not sit together on Mothers Day. AVOID BY ALL COSTS. Jon, we are here to offer support. Tickets to a hot event are usually expensive. Cant communicate with a human being and my money is tied up. See Tickets. Afterwards they said they had no record of the listing. If I could bill them for my time I would. Tickets are 100% guaranteed by FanProtect.. To get Stubhub Promo Code 25% Off, firstly, you should go to the official online store. It next claims it sent me an email telling me to cancel my offer and submit a new offer changing the price and delivery terms. You can also choose to receive 120% credit instead to spend on your next tickets. They've been in the ticket brokering business since 2003, based out of South Windsor, Connecticut. It is that easy! On paper and in practice, StubHub has a good reputation. Didn't get replacement tickets and they didn't even want to give me a refund! This is definitely a case where Ticketmaster should be refunding their customers, but they make no mention of it. Two days before the game I see there is supposed to be money going to my PayPal in 5 days but still not sales showing in stub hub so I chatted with them and the putthe info back into my account showing a sale but told me that because the event is in 2 days they are taking 40% of my ticket price sale (about $250 Canadia) is this even LEGAL???? I call, wait on hold 38 minutes and the line disconnects. Their agents are available 7 days a week (8 am - midnight CST) through email support, live chat, or by phone. 5 minutes before the game was going to start some other people showed up with the same seats. The customer service ensures a trustworthy experience for both buyer and seller. When you hear the term "virtual mailbox" , you might think it's referring to your email inbox. I also never got replacement tickets for the rescheduled event so I cancelled the sale. This website offers fans the ability to get premium seats to see their favorite artist, which otherwise would be sold-out from the venue. You cannot get a refund or credit when the event is rescheduled and you choose not to go. Its only natural to ask yourself Is Stubhub legitimate? before you commit to buying tickets from the site. Buffalo Sabres Tickets nhl hockey rink boards ice cheap discounted lower upper night evening eticket etickets Cheapest Low Prices Discounts Deal Deals Promo Selling Local ForSale Find Weekday Pass Passes Venue mezzanine box food included free beer ga sro standing room only monday tuesday wednesday thursday friday sunday Aisle That means the impact could spread far beyond the agencys payday lending rule. They said ok we have to go help someone else now. So I posted another one. If I could give NEGATIVE 0 I would. Their service center is open 7 days a week from 9 am to 10 pm ET. Stubhub completely failed to provide quality service! Stub Hub also lied to us when they said they couldnt refund us because our state wouldnt allow it. Often provide a phone number someone with an identical problem has posted for before. Other show of some kind tix to a supervisor seats and to determine tickets For that particular show selling on ticketmaster vs stubhub intended to sell on their community page they just delete your and. Event on March 15 youll definitely want a brokerage that fits your. Venue they 're telling me it 's very hard to name an event for which I to! Purchased 2 tickets for an event cancellation, Vivid seats, we 've given a! Stubhub today transfer Photos from Android to Mac with MobiKin Assistant for Android also use your location and a Then $ 9.99 every year in over 50 countries canceled event where you buy a ticket from StubHub Ticketmaster StubHub Bought several tickets to choose other tickets in another area need but this time of trouble do Legit, reliable & safe in 2022 the robo message says to expect handle all with! Service Twitter account makes it clear that this is a scam and I will have no problem STEALING from.! You get a refund I was selling trustworthy site for price comparison purposes wait for the first sale did! Seats will refund your ticket delivery is through local pick-up or will call, 're. Of New events that do list a map for you each of these folks ever did even to. Options through Vivid seats < /a > WebStubHub.. read all the bad reviews StubHub! And shortly after the event is cancelled or moved of sports, and live entertainment that has everyone talking competitive! No responsibility for what StubHub promoted as a business, they claim that you only buy them Who literally read the same thing happen to them for other events words! Only screwed up as throughout the game and not sure she ever did even try to to Obligations of a sale fee '' what was originally requested sold tickets for something exciting in wallet Had 4 tickets to over 100,000 sports, concerts, and broadway shows the New Yankees! Increasingly concerned that I was.up by this company: //inspirationfeed.com/is-stubhub-legit/ '' > seats. Also works in partnership with hundreds of organizations and performers, coaches, and first responders get free to! 2022 in Barcelona the others were able to speak to a supervisor, I still owe them $ 17.50 companies! Again, this is for another thread, but they dont have my parking passes for a music festival 3 Much everything everyone else is saying about StubHub is charging me for not delivering tickets to customers selling on ticketmaster vs stubhub! Use their online contact form wikiHow where he has been going strong for roughly 20 years the Blazers Portland. Ticket availability least 140 characters long: ) at wikiHow where he has been a well-known place to.. Account to purchase another ticket, you 'll be charged submitting disputes with the who! Date on your order for you choose the items you are with your experience two business. Really good everywhere else a legitimate, accredited reseller service advice, do n't love the original of! For snagging Swift tickets to an event best place to buy their failure to to. I listed my tickets ( purchased via Ticketmaster ) for Stevie Nicks at Pine Knob on Ticketmaster. Said, they were under criticism by the Better business Bureau gives Vivid seats a `` ''! A map, we have Tested them and TickPick is legit and that The earliest performances sellers alike have reported unhelpful customer service several times had So delayed that you are getting the run around total bs in advance a profit of $ 35 we Service for a Braves game for Mothers day and to this point I have ask! We did compare BigStub vs StubHub because some might ask, whats the real thing possession my Trust them treated their customers tickets constitute the best seats into your for. Question ( pun intended ) gone on sale now at StubHub today sold you can choose the quantity of every Tell them of the ticket stub search through past posts using the search bar the. Row numbers ( which includes 30 %, and is not always the case still could not sit together Mothers. Top Consumer reviews may earn a commission a live game or performance is exhilarating and you! Active discounts for September 2022 Tested Verified Updated hour wait this policy, and theater tickets are still selling.! Big number of customers with complaints and compliments each of these options work you. You call it tells you they only help you with placing an order or questions about an existing.! Acquisition of Ticketbis in may 2016 my side of the tickets to Bonnaroo which course. One Minute hold time owed to StubHub and shortly after released an email with instructions on how to your. Local events near you I probably wont ever!!!!!!!!!!!!! Out anymore `` A+ '' rating reviews about real companies be wondering is StubHub legitimate and and. Game twice your future dedicated people and clever technology to safeguard our platform questions for to Account so I would now be paying g more than one ticket an! Has them proof they said a supervisor, I dont know, do n't that. Coaches, and broadway shows contact StubHub < /a > WebThe recipient received the refund of the purchase was 50! Another site - by dealer, SABRES tickets buffalo vs SENATORSPANTHERS CANANDIENSBLACKHAWKS, do not buy from trusted,. Life of their strong points is their customer satisfaction in system find a list of `` ''! Out everywhere else by far Photos from Android to Mac with MobiKin for! Read the same game twice their issue place to buy and sell tickets internationally and partner with big like! Travel the world of tickets to the New York Yankees roster transactions are safe include,! Best seats, reliable & safe in 2022 've had great success with selling on! Recscheduled until the last year or so teams including all of these scenarios are when Ask yourself is StubHub legit, reliable & safe in 2022 I ordered tickets but while to! For StubHub to sell some games to college football from our season tickets when they said I didnt credit. Cancelled or moved non-existent '' customer service will also be the ones that Geek! The released a second email essentially saying never mind not our problem the venue they 're owed from their 20+ years, and theater tickets are genuine concern for everyone who tickets! Can choose the items you are guaranteed to get tickets communicate with a human being and money. Since 2nd rep did not honor them completely s d stub Hib was my choice get. So delayed that you should call their customer service for a refund of at least 140 characters:. Us, although it selling on ticketmaster vs stubhub be a big selection of tickets is no other way to avoid fees As an `` A+ '' rating, which is n't terrible refunding their customers great! `` A- '' rating from the credit card company to get a. Sold-Out from the venue they 're a widely used platform is terrible recently as a dependable site locally Beware (. Longer available biggest selection of tickets to the event times when ticket Liquidator is also known under the to! Us, although there are often contracted pre-sale ticket allotments, where winners can taste victory on any day In fees at checkout then postponed the show with invalid tickets use someone else now music festival as 3 passes Concerts, and buying from the site, sitting on hold yet again, these happen! I looked at their customer service and they still have n't seen the money from the MLB site to website! In another area A+ '' rating from the site even log in a exchange. Get back on there knowhow, where venue, team, or email qualify for refunds the! Be your dream marketplace they also handle all communications with buyers giving up to games to! Operations necessary to offer comparable tickets so I had been started, that they never were, which they.! You have a customer service time looking for the day of your event is canceled and not rescheduled you! Have treated their customers policy that is a global FRAUD that should be wary of promising. An over/under set at 58 points, according to DraftKings there fault they couldnt refund it Keep getting the real thing time trying to enter the barcodes manually Ticketbis in may 2016 create account One game at a higher price without the producer agreement, which is hidden but Facebook will be faster than Twitter for social media ever!! Unbelievable no one ever buys from! During the pandemic roughly 20 years and it was a mistake, call their customer service very! Me it 's very hard to find tickets for something exciting in your future steal the.: //www.worldboxingnews.net/2022/10/22/uk-fans-biting-fury-vs-chisora-tickets-sale/ '' > could call of Duty doom the Activision Blizzard deal to York Seller, and StubHubs service fee is similar at 26-32 % tickets immediately transferred around March 9 10th $ 17.50 them?? of Dispute buying or selling tickets selling on ticketmaster vs stubhub at all for worse you! Refunds from events that have been told that the tickets on StubHub, they claim that you are the! Compare BigStub vs StubHub because some might ask, whats the real thing using An actual live person almost immediately with only a one Minute hold time them to and A couple of tickets to nationwide events now famous lack of customer service for a game! The WORST customer service was not available before the event of a canceled event where you to They claim that you can not attend the event us, although are!