and should be expected. under normal operating and There may be periods when outdoor weather conditions. Owner is carpet. measurement. 6. * uninhabitability or health risk within the Home. Copyright 2017. of waterbed or any other furnishing which exceeds the load-bearing design of the m. any portion of a Water Supply System, Home. Failure to do so can lead to claims being misidentified as a core return and subsequently being scrapped without analysis. TWO YEAR COVERAGE: Your Builder supplier. Any homeowner that does experience a leak should contact D.R. Your builderthe entity that obtained the warranty for youhas to take care of any warranty claims during the first two years. connections. Familiarize yourselfwith the Warranty and its limitations. minium, the warranty service fee shall be $250 per Home affected by each common element in (3) 4.28 (Observation) Ceramic tile cracks need of service, limited to a maximum of $5,000 or loosens. Builder will correct if due to es, tarnishing or marring must be noted on faulty workmanship and a pre-closing walk-through inspection list. HEATING & COOLING5.3 Condensation lines clog No action required. Builder will correct where out-of-plumb condition exceeds 3/4 in. ROOF Some splitting and warping is normal and is caused by high temperature effects on No action required. If you ever are worried or have a question, you can easily contact the customer service hotline, like with Dr. Horton Americas Builders Home Warranty Plan. Shrinkage cracks are common and should be foundation. Dealer/distributors should contact us at warranty@hortonww.com to receive instructions on how to reach the warranty claim form portal. private or public, including volume and pressure of water flow. YEAR 1 COVERAGE ONLY The following Warranty Standards are applicable only to warranted items stated in Section II of this Limited Warranty. such as tree branches too close to the chimney; the geographic location of the fireplace; or its relationship to adjoining walls and roof. Only authorized dealer/distributors of our products can file a warranty claim. Home and oil tanks, humidifiers, oil purifiers, air The single family dwelling, identified on conditioning materials, in-house sprinkler systems and similar items. operate. Lumber shrinkage as well as by a defective joist or improp- temperature and humidity changes may erly installed subfloor. If any provision of this Limited Warranty is units. . in which Defect exceeds 3/8 in. Builder will correct. Added UV inhibitors protect against fading and discoloration of the exterior shutters. which ruptures or sig- not readily noticeable when floor nificantly impairs perfor- covering is in place. Owner all supply and distribution pipes, fittings, See Purchaser. Horton's local warranty department at 210-496-2668. of this Limited themselves outside of the Warrantor's normal Warranty, you have no obligation to submit business hours and precludes you from obtain- to binding arbitration, nor do you have to pay ing prior written approval to initiate repairs any fee or charge for participation in non- to stabilize the condition and prevent further binding arbitration or any mediation process damage. Builder will correct only if damage is documented prior to Owner is responsible for establishing a 3.35 Difficult to open, close or occupancy. We can generate an appeal letter and increase your chances of winning the case. The following language lieu of performing such repair or replacement, is added: (Observation) Septic system fails. Examples of common elements which determined by a court of competent jurisdiction are covered by this Limited Warranty are to be unenforceable, that determination will not hallways, meeting rooms and other spaces affect the validity of the remaining provisions. off. in width or slab. The Warrantor's total aggregate liability of this Limited Warranty is limited to the Final Sales Price listed on the Application For Warranty form. Owner must maintain proper cantly impair performance grading around the Home and maintain of floor covering. 6.4 Doors or drawers do not from cabinet frame. Any deficiency which does not result in actual F. Limitation of Liability physical damage or loss to the Home. 3.20 Concrete splatters on Builder will correct only if adjacent surfaces. densation are normal conditions and are unfinished area (no floor not covered by this Limited Warranty. The D.R. Minor impressions in floor covering are not considered significant imperfections. You do not have a warranty without the Warranty Confirmation. Section II.D.10. With respect to fixtures,WPMIC #319 Rev. measurement. Under such circumstances, the ob- the Administrator by the Builder. State of New York Addendum Appliances and Items of Equipment, the War- 1996 Harrisburg, PA ranty is for one (1) year or the manufacturers Except as expressly provided in this Addendum, the written warranty, whichever is less. measurement. At any time following the receipt ofIf a Defect related to a warranted MSD occurs in Years proper notice of your request for warranty perfor-3 through 10 of this Limited Warranty, you must notify mance, the Administrator may schedule an inspectionthe Administrator to review the item within a reason- of the item. INTERIOR Some minor movement should be expected. Best $475 I spent. YEAR 1 COVERAGE ONLY The following Warranty Standards are applicable only to warranted items stated in Section II of this Limited Warranty. in excess of 1/2 in. page 3 tions and limitations of the Limited Warranty including procedures for requesting warranty 4. installation. foundation walls. documented prior to occupancy. shall be completely bound by any mediation or c. If a request for warranty performance arbitration relating to a request for warranty per- under this Limited Warranty involves a formance between you and the Warrantor. or associated with this Site; (iii) post or transmit anything that contains viruses, worms, Trojan horses or any other harmful or malicious code; (iv) use or attempt to . or less are common1.12 Inadequate ventilation. notify your Builder in writing. within a 32 in. Horton home. Section II.E.2.d. SPECIALTIES BATHROOM & KITCHEN 6.1 Cabinet separates from Builder will correct separation Some separation is normal. 10. However, if In Years 1 & 2, the Builder shall have sixty (60) days you receive notification of an Unresolved Warranty Issue from the date the Administrator sends the Arbitrators from the Administrator following the expiration of the award to the Builder to comply with the Arbitrators ten year warranty period, then this period is extended decision. D.R. Keep a copy i. after Year 1, to, resulting from, or made for your records. Good or Bad, they have a niche. Horton contacts ADVERTISIMENT Most discussed D.R. Residence See Home. 4.4 Excessive opening at to faulty workmanship and bottom. Owner is responsible if will be subtracted from the cash payment. If the Administrator elects to award you cash dominium, at all times, owner(s) of each 1996 Harrisburg, PA rather than repair or replace a warranted item, the unit affected by the common elements in warranty service fee will be subtracted from the need of warranty performance shall each cash payment. For example, if a clutch fails, and analysis determines that the clutch only suffered an air leak and could have been kitted with a seal kit, warranty would reimburse for the price of the seal kit, not the entire clutch. Varnish or lacquer deteriorates quickly and is not covered by this Limited Warranty.3.26 Paint splatters and smears Builder will correct only if Owner is responsible for establishing a on other surfaces. Section II.C.4. a floor surface has been designed for 1.3 Cracks in poured concrete specific drainage purposes, a slope which foundation walls. In Years 1 and 2, if your Builder defaults in its warranty obligations, the Administrator will process the request for warranty perfor- mance provided you pay a warranty servicepage 22 *FHA/VA Homeowners, refer to HUD Addendum, Section V.D. (Comments) Owner 24. * WPMIC #319 Rev. Horton covers the cost of the replacement/repair that is deemed necessary after analysis of the part and its failure. The party responsible for establishing the final grade shall provide for positive drainage away from foundation. Section II.E.9. Seasonal changes may cause doors to3.6 Warping. 4.23 Premature wearing of Builder will correct stains or Fading is not a deficiency. *FHA/VA Homeowners, refer to HUD Addendum, Section V.D. If you fail to complete the work, then any resulting damage is not covered under this Limited Warranty. Section IV.E. Water Supply System (Private or Public) hardware, insulation, paint and This system includes, but is not limited to, stains. Horton, America's Builder The number one homebuilder in America since 2002. in a 10 ft. measurement. Sewage Disposal System (Private or Public) This system includes, but is not limited to, c. which affects its load-bearing function to the degree that it materially affects all waste, drainage, sewer pipes and lines, the physical safety of the occupants of cleanouts, tanks, pumps, drainfields and the Home. wallpaper. Builder will correct hammering of water and pipe expansion. Structurally Attached An integral part of the Home being structur- (1) roof framing members (rafters and trusses); ally supported by footings, block walls or (2) floor framing members reinforced concrete and connected to the (joists and trusses); foundation of the Home. Builder will correct. Section II.C.1. The Warrantors liability and obligations5. ADDENDA SECTION A. Newark, Delaware, Addendum form, and subject to the terms and conditions listed herein, your Builder warrants that for a V. The warranty service fee as described in Sections period of two (2) years your Home will be free IV.F.3., IV.F.4. and IV.F.4. Read Section II to determine if the following Warranty Standards apply. CONDOMINIUM COVERAGE: This of the date an Owner vacates the Home due to Limited Warranty shall only apply to foreclosure proceedings. a 32 in. If the Warrantor pays the reasonable cost of 3 through 10) for each request for warranty repairing a warranted item, the payment shall performance. Intense heat may cause cracking. By clicking I Accept on this banner you consent to the use of cookies unless you disable them. (including water which exerts pressure on II. * common element affecting multiple units, and all affected units are not warranted by7. 2.2 High and low areas. Documents and Guides - D. R. Horton www.drhorton.com/documents-and-guides D.R . *FHA/VA Homeowners, refer to HUD Addendum, Section V.D. This is a typical service of home builders; however, the Americas Builders Home Warranty is one of the best ones offered by home builders. 8/17 you and your Builder. It cannot be affected, common enemy, war, riot, civil commotion or altered or amended in any way by any other sovereign conduct, or acts or omissions by you agreement which you may have. * If settlement does not exceed 6 in., it is Owners responsibility to fill affected areas. 10 ft. of the foundation. All pipes located within the Home and their fittings, including gas supply lines and vent pipes.page 2 *FHA/VA Homeowners, refer to HUD Addendum, Section V.D.WPMIC #319 Rev. low areas exceed 1/4 in. The estimated base pay is $39,883 per year. After two years, the warranty covers only major defects, such as damages to roof rafters, bearing walls, or columns. The repaired or replaced warranted item will continue to be warranted by this Limited Warranty for the remainder of the applicable period of coverage.9. Builder will correct if failure is due to improper installation or materials. is considered routine Owner maintenance unless excessive.4.13 Ceramic tile cracks or Builder will correct only if docu- Owner is responsible for establishing a becomes loose. Builder will correct water Owner is responsible for keeping gutters and 3.18 Settling of ground around which stands for more than downspouts clean. sized louvers or vents. be responsible to pay the warranty service fee ($250 in Years 1 and 2, $500 in Years6. Minor depres- broken finished surface. between bottom of closet door and finished floor. WALL Minor framing imperfections should be expected. 2.4 Split or warped rafters or trusses. Defects resulting from your abuse or water and underground water which cause an from normal wear and tear are not considered unforeseeable hydrostatic condition with resul- Construction Deficiencies. the expiration of the term of this Limited Warranty will not be honored. Section II.E.1.e. Don't rely on the lender to point this out . All other warranties, express or implied, including, but not limited to, all implied8. End user purchases a Horton replacement/repair option, Dealer-Distributor files claim on behalf of end user, Dealer-Distributor sends failed part(s) with a copy of the claim to Horton. wood, hardboard or fiber exceeding 3/8 in. This list must be signed and dated by you and your Builder. * and 2 of this Limited Warranty and the Insurer is the Warrantor in Years 3 through 10. damage is documented prior to pre-closing walk-through inspection list. a Defect. 4.1 Latch is loose or rattles. This book explains the Limited Warranty in its A. Newark, Delawareentirety, and we encourage you to take time to READ B. In condition is caused by conditions beyond the case of the common elements of a condo- Builders control. So the model home is not always representative of what you'll be getting. if documented prior to Hollow sounding marble or tile is not occupancy. : South Houston Customer Care Department from flood, waves, tidal water, overflow of Construction Deficiencies are Defects (not of a body of water, or spray from any of these a structural nature) in the Home that are at- (whether or not driven by wind), water which tributable to poor workmanship or to the use of backs up from sewers or drains, changes in the inferior materials which result in the impaired water table which were not reasonably foresee- functioning of the Home or some part of the able, wetlands, springs or aquifers. designed for living. General and preventative mainte- ate as presented in the Warranty Standards of nance are required to prolong the life of your Years 1 and 2 only, Section III.B. new Home. 13. Builder will correct poorly fitted windows. b. causing the failure of the specific major structural components; and 19. Second, contracts with most production builders state they can change standard features at will. Here is what you need to do: Provide the details about D.R. After arbitration, the Arbitrator your request. EXTERIOROBSERVATION ACTION REQUIRED COMMENTS WALL COVERING SECTION3.21 Entrance of elements Builder will correct entrance Any separations 3/8 in. Major Structural Defects. HUD Addendum Section V.D. An incom- 15. alterations to adjustable thresholds and other parts of the door.3.9 Screen mesh is torn or Builder will correct only if Owner is responsible for establishing adamaged. D.R. You should submit your warranty claim in writing via: A detailed description of the problem you have. Read Section II to determine if the following Warranty Standards apply. in the Warranty Standards of Year 1, Section III.A. No action required. This company understand that, in order to keep these dream homes into reality, they must ensure the homeowners that their home, appliances, and systems will still work, years passed the construction. 4.25 Carpet becomes loose or Wearability is directly related to quality buckles. However, any Unre- solved Warranty Issues must be submitted to 2. The initial warranty is 11, not 12 months. Average D.R. time when the Administrator believes that your Builder and you are at an impasse, then the Administrator willB. Our livable floor plans, energy efficient features and robust new home warranty demonstrate our commitment to excellence in construction. Warranty coverage for formal written instrument signed by you, your common elements shall be for the same Builder and the Administrator. * 11. After two years, the warranty covers only major defects, such as damages to roof rafters, bearing walls, or columns. Sections II.A.5 and II.A.6 Foreclosure does made for the sole purpose of protecting the not void the Limited Warranty for VA/FHA Fi- Home from further damage. Since then, Dr. Horton Americas Builder has helped over 600,000 homeowners build their dream home, effectively making this company the #1 home builder since 2002! Emergency Conditions The coverage than the provisions of this Limited following definition is added: Emergency Warranty, those provisions shall modify the Condition is an event or situation that pres- warranty to allow for the greater coverage. Additional information may repair, replace or pay you the reasonable cost be received by calling RWC at 717-561-4480. to repair or replace the warranted MSD, limited Read this document in its entirety to under- to actions necessary to restore the MSD to its stand the protection it affords, the exclusions load-bearing capacity. Owner is responsible for establishing a pre- closing walk-through inspection list. Owner maintenance is required. Homeowners in Indiana, refer to State of Indiana Addendum, Section V.C. Make sure you read the contract thoroughly especially the portion about closing costs. damage is documented prior to occupancy. Owner is responsible for establishing a Builder will correct only if pre-closing walk-through inspection list. measurement. II. America's Builder sounds like a lofty title, but it's a goal we work toward every single day. A Peterbilt, Freightliner or Navistar dealership), you probably should be filing the claim through the OEM and sending us the part and claim via that route unless circumstances preclude filing that way. occupancy. Some stretching is normal. C. State of Indiana D. HUD (Applicable to VA/FHAThis Limited Warranty provides you with protection in financed homes only)accordance with this warranty book for ten full years E. Maryland Addendumof Home ownership. You must provide the Warrantor and/or Admin- istrator with reasonable weekday access during normal business hours to inspect the condition of your Home and/or to perform their obligations. It does NOT cover items including but not limited to: A claim must be filed and the parts sent to us within 60 days of the failure. Cupping must pay the fee prior to the Insurers repair or or crowning action may have loosened replacement.