By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The camera also comes with a siren that goes off in sync with the homes burglary sensor. I am solidly in the camp that this or any other outdoor cam must be AC or solar powered. That said, SimpliSafe also has an Outdoor camera that lets users see whats happening in FullHD and features 8x digital zoom. We hope SimpliSafe works on fixing the problem at the earliest. Weather resistant Designed for all weather extremes. I connected first and then mounted it. After youve released the button, wait for the camera to finish resetting. SimpliSafe is a great alarm system, however there is one important issue which customers should be aware of prior to purchasing the system. The Smart Home Starter . 2 Wi-Fi antennas provide a strong connection to your router no matter where your camera is. Press question mark to learn the rest of the keyboard shortcuts. That way you don't have to worry about your security feed cutting out when you need it most. It offers a 140-degree field of view and a motion-activated spotlight. SimpliSafe is selling a couple of accessories to go along with its new outdoor cam: a power cord ($50, ouch) in case you'd rather not rely on battery power, as well as extra battery packs ($30. SimpliSafe - Home Security System Plus with Indoor and Outdoor Cameras - 12 Piece System - White. I bought a new battery, but the camera will not reset after changing the battery or holding down the button for more than 20 seconds. Then unplug it fully and wait a few minutes before connecting it back in. @TheGringoShow the latest firmware update for the Outdoor Camera does resolve the rapid draining. Additionally, users can create custom activity zones to monitor the areas they want to. I have no suggestions to fix the problem but I have a ATT Fiber with the same model router and IP Passthrough enabled and pointed to Google WiFi. There is also a threaded mounting hole for use with the optional screw-in . Sometimes reconnects when I hit retry. The not being able to watch on two devices thing makes sense, I guess, but its still a stupid implementation if this isnt just user error on my end. From a spec standpoint, the SimpliSafe Outdoor Camera covers most of the bases, although it depends on a connection to a third-generation SimpliSafe base station and keypad and cannot operate on . Just attach the screw-in mount and place your camera on top, letting its super-strong magnet hold the device securely in place. (Source), Cant watch camera while footage is being processed or when someone else is viewing too?? Dont release the reset button until the cameras LED lights appear. AT&T Fiber has IPPassthrough to one of the asus router (2F) and another one is using wireless backhaul for mesh network (1F) I used to have problem pairing the simplisafe cam when 2.4Ghz/5Ghz are combine (default setting). I've tried pressing and holding the button in the back for 16 or 20 seconds (repeated this many times), but the blue light just keeps blinking. (Plus Clever Ways to Protect Them) Contact Us. the latest firmware update for the Outdoor Camera does resolve the rapid draining. Take our short quiz to get a recommendation. @crgrissom are you seeing any indication that the camera is powered up? You will need to separate out the bands. My 2 wireless outdoor cams installed just fine, however; the second one remains unsubscribed. Share your experience with SimpliSafe products or services here. The two-way audio and notifications took awhile to start working after install, but working fine now. Last year, CNET said SimpliSafe is one of the best home security solutions backed by a wide range of accessories such as motion sensors, smoke detectors, sirens, and more. The SimpliSafe Outdoor Camera has clear video and great sound. For users who want Continue reading Are SimpliSafe Cameras Waterproof? At all times, my only other camera (interior) was/is working fine. I just replaced with fully charged battery less than a week ago. Tap the three-bar menu icon on the top left, and select "Cameras." If you don't have any cameras installed yet, you'll see an "Install Camera" button. All in all very happy with the camera. When I first installed it ~1 month ago, it connected to wi-fi, but the battery died every 2-3 days. Weather resistant Designed for all weather extremes. It picks up movement of people at the sidewalk which is about 25 feet out, but please note the property goes out further but my trees on the front lawn block anything out (at least while the leaves are still on) about 2/3 of the way in front of my property. It can detect motion up to 30 feet away, and the latency-free two-way audio . Also added a TP Link RE220 Wifi Extender near a window close to the camera since the camera is mounted on a solid concrete block wall and far from my home router. Received message recording shut down due to critical battery low. You can do so by pressing the sync button in the back for 16 seconds. AT&T Fiber has IPPassthrough to one of the asus router (2F) and another one is using wireless backhaul for mesh network (1F). Since then, I have been tinkering with OS, mobile phones, and other things. the lights or audio prompts. SimpliSafe - Outdoor Camera Home Security System - White. I have fiber internet and a router literally on the other side of the wall form the camera and the SS speed test gave great stats. Entertainment. @crgrissom from your description, the unit is failing to boot. With it mounted on the furthermost corner in the front of the house, it covers the driveway, front walk and lawn at about a 45-degree angle. With the simple tap of a button, the Outdoor Camera can be added to the system, making set-up seamless. It uses neural network processing to distinguish people from vehicles, animals, and other distractions. Sometimes it takes minutes to reconnect. The protection is off in the Asus router setting page. Doesn't look like anything is blocked. Of course, our engineers have already been hard at work on updates to optimize performance, but it sounds like the issues you describe might be deeper than that. SimpliCam solves the "camera-cried-wolf" problem. Simple as can be. I removed it using the SimpliSafe app, but that has no effect on the camera. It uses our award-winning security system to make sure you get real protection. Call SS support and work through it with a support agent. This is the second time and second camera this has happened to in the middle of the night. You can do so by pressing the sync button in the back for 16 seconds. I did add a solar panel to keep the battery charged in one high-traffic location. But the Outdoor Camera does have its own firmware, which updates automatically. SimpliSafe - Home Security System with Indoor and Outdoor Cameras - 17 Piece System - White. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. A built-in spotlight + HDR let you see clearly 24/7. Evening - my Simplisafe system is otherwise working pretty well.the outdoor camera though is a notable exception. But many are now complaining that the SimpliSafe Outdoor camera is really slow to wake up resulting in a delayed live feed (1,2,3). While a community admin said SimpliSafe developers are working hard to optimize the overall performance, but they seem to have made no progress when it comes to the issue where the Outdoor camera is slow to wake up. It also helps keep the battery usage low at that resolution. This is SimpliSafe's main camera that can also turn into a SimpliSafe outdoor camera with the addition of an outdoor outfit. Question for Simplisafe users. I purchased the outdoor camera and working great. It might help to do a reset by pressing the button in the back for 16 seconds. Updating your Base Station to the latest version might have helped performance (since motion detection signaling does depend on the Base Station a bit). And whenever your burglary sensors go off, your cameras built-in siren will go off too alerting the neighbours and sending intruders running. I am having the same problem with my outdoor camera. Stood about a foot away from my base station while I did it. It has a built-in spotlight to see in full color at night and a built-in siren to scare the beetlejuice out of criminals. Incomplete recordings are usually due to poor Wi-Fi connectivity. Watch the video. I swapped in a freshly charged battery (just charged fully right before the swap) and the camera still says low battery and it says Offline. Great for mounting your camera under overhangs. That might be the issue here as well. Runs on a removable battery that recharges in~5 hours. But the Outdoor Camera does have its own firmware, which updates automatically. This is from a distance of about 20 feet to the side. Keep your camera fully charged at all times with a 25ft IP65 water-resistant cable. 1080p HD video. The bandwidth on your Wi-Fi is insufficient for your Simplisafe camera. Did you pair successfully and just have the connection dropped? Up to 30 feet - depending on mounting height. And yes, you and others have posted issues with the cameras, while others have had better results with it. e.g. The SimpliCam indoor camera costs a mere $99, and the outdoor camera and Video Doorbell Pro are still decently priced at $169. If someones lurking around your home, tell them its time to leave using the cameras two-way audio. 1.SimpliSafe Camera. Its built-in intelligent detection algorithms are calibrated to detect the unique heat signature of humans, so you're only alerted to the things that matter. As mentioned, the SimpliSafe Outdoor camera doesn't operate as a standalone device and requires a third-gen SimpliSafe home security system (if you have an earlier version of SimpliSafe's. And it comes with a siren, zoom, and spotlight. Time to recharge? For mounting inside on a shelf, just attach the mount to a piece of wood with enough weight to support the camera. You can try to troubleshoot your Wi-Fi connection by following these steps. FAQ. How am I supposed to verify whos at the door or what just happened outside of my house if I have to wait like 2 minutes for the replay to process? One more thing to try is to place maybe a piece of card or paper on the other side of the battery contacts - to hold the battery in tighter. Lasts up to 3-6 months before it needs a recharge.*. To reset a SimpliSafe Camera, press and hold the reset button for 20 seconds. *Automatically included with Pro Premium Monitoring. Works great excellent reception now and also significantly reduced the time to start a live stream of the camera. I could see someone had been there but I couldn't tell you whether it was me or someone else. Wireless Outdoor Camera. We finally got our mitts on it and put it to the test to see if it stood up to our expectations. Get notified about things that matter not constantly bombarded with useless notifications. The camera is giving me a flashing blue light. SimpliSafe offers unprecedented integration. It is 3.1 inches wide and 2.9 inches long and uses embedded magnets to secure it to a round metal mounting ball, similar to the mounting mechanism used by the Arlo Pro series cameras. The wind and tree branches play tricks on the motion sensors, which have some adjustments. The SimpliSafe Wireless Outdoor Security Camera is a bit of a mix. The next step is to get a replacement unit. I removed and reinstalled the battery several times. In the Home. It covers most of the essentials: 24/7 access to live video, a smart motion sensor that distinguishes between human and pet heat signatures, and a night vision feature that . The recommended mounting height is 6-8 ft from the ground and angled 30 degrees down. If you aren't 100% delighted, call us within 60 days for a full refund and let us pay for return shipping. Enjoy all the features above, and add in an array of home security tools to allow for home automation and a full-scale security system. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. Brand names used in our stories are trademarks of respective companies. In my experience, the sensitivity for both outside cameras has been good. During the day, the quality of the video it captures. Designed for all weather extremes. Mine connected without issues pressing the button on the camera. Our Support team at 800-548-9508 can take care of that ASAP. SimpliSafe Wireless Outdoor Security Camera : Set-up & specs. Just like all SimpliSafe devices, SimpliSafe cameras are built for budgeters. @Worthing your post is very comprehensive and one's experience is a strong motivator. have you already tried a hard reset of the camera? Coupled with your other issues namely with the Smart Lock, it sounds like I should forward your case to one of our senior specialists. Added the solar panel also to keep it charged. Asus Zenwifi ET6 * 2. If you are unable to get the camera to operate, the first thing you should do is restart it, which will reboot everything on the camera. Videos Introducing SimpliSafe's Wireless Outdoor Security Camera Watch on Introducing SimpliSafe's Wireless Outdoor Security Camera How To Install Simplisafe Camera Watch on How To Install Simplisafe Camera - YouTube Simplisafe Camera Review 2020 | Simplicam Watch on Want to know more about us? * Plus, you can even create custom motion detection zones on your property, so that your camera's only monitoring where it matters. Get your camera up and running again in minutes with a backup battery. Angle? @lvrs first suggestion is to log into the SS website and change your forum handle for privacy reasons, not using your email. @Worthing I referenced my review and acknowledged personal experience as reality to make sure you knew I wasn't questioning the accuracy of your post, just different results for whatever reason. By itself, the SimpliSafe Outdoor Camera doesn't integrate with any smart home platforms or third-party devices. Using above home setup with/without 2.4Ghz/5Ghz band separation, remove ip passthrough and mesh - use just AT&T with same SSID for 2.4GHz/5GHz, remove ip passthrough and mesh - use just AT&T with separate band. The next step is to get a replacement unit. Watch whats happening in 1080p HD video with 8x digital zoom. When I am not working on anything, you will find me enjoying video games on some Discord server. Frequent (but not always) long pauses to open and wake up and connect to the camera. Delayed Live Streaming or Trouble Live Streaming To optimize battery life, SimpliSafe Outdoor Cameras enter a "deep sleep" mode when not in use. My experience is quite different than yours, but to start, I got the AC adapter out of the gate and have used it with the camera since day 1 (as I posted elsewhere anything with a battery never gets the life the mfg claims it gets). How can I turn off the microphone on the camera? I can pair and can view the live view, but if I put all the mesh backup and use the same SSID/pwd, I lose the live view. .css-e0a60h{color:#0F2544 !important;background-color:!important;}.css-e0a60h:hover{color:#40a3f5 !important;background-color:!important;}.css-e0a60h:focus{color:#40a3f5 !important;background-color:!important;}.css-1kd84jh{line-height:105px !important;}Product Support. Master keychain remote - this allows you to arm or disarm your system remotely. Anyone know the difference between these two motion Press J to jump to the feed. Its an incredible camera for an award-winning security system at a fair and honest price, as always. You can attempt both of these procedures at the same time. With just 3 hours of direct sunlight per day, the Solar Panel keeps your Outdoor Camera powered 24/7. Skip the Google search. Its especially useful if your camera watches over high traffic areas, like a busy street. No wiring needed. The lag . Given Chicagoland winters, I am not going to complain paying top dollar for a power source that's specially built for the camara, keep it weather resistant and perform as it should. Flawless streaming What good is security camera video if it's choppy, grainy and slow? e.g. It can function from -4 degree to 114 degrees F. SimpliCam is a smart HD camera that comes with an affordable price and unique features. Last year, CNET said SimpliSafe is one of the best home security solutions backed by a wide range of accessories such as motion sensors, smoke detectors, sirens, and more. @millerjori really sorry to hear about your experience. Face the camera towards entry/exit points on your property such as your driveway, front walkway or back garden. For our SimpliSafe Outdoor Camera review, we tried it in a real yard to see how well it works . The tech support person was nice but not helpful, only telling me to update my keypad. My fascination with technology and computers goes back to the days of Windows XP. (Source). A power cycle on the SimpliSafe camera will ensure that any faults are removed, and it should be operational again in no time. After researching, I was able to pair using 2.4Ghz successfully (separate the band), and then updated the network to default setting, which live view will still work. (182) $399.99. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If there was a software issue with the camera, it would be in there. This conversation is no longer open for comments or replies and is no longer visible to community members. Test out the Outdoor Security Camera. These SimpliSafe outdoor security cameras are a breeze to install and easy to connect to your system. On the few occasions, when it activated, the image was so tiny as to be unusable in identifying anyone. Only using the 2.4 GHz network on the extender, turned off the 5GHz. It's worth noting that I have all of my SimpliSafe Wi-Fi devices connecting to the guest network on my Google WiFi which prioritizes the 2.4 GHz so that may also be a factor. It might help to do a reset by pressing the button in the back for 16 seconds. Please keep an ear out for a call from them soon. If this isnt helping, try connecting the camera to a Wi-Fi extender since it might resolve connectivity issues, in case you have any. Can you temporarily All entry sensors disabled for all alarm modes. And when its night time, a motion-activated spotlight will switch on whenever someone steps into its sight so theres no sneaking past your security under the cover of darkness. I too am having the identical problem for a second time. Install your camera anywhere with an extra-sturdy screw-in mount. But If I walk outside two steps it disconnects. I've had the Outdoor Camera for a few weeks now and I want to provide my feedback on it. CNET said SimpliSafe is one of the best home security solutions, How to fix SimpliSafe Outdoor camera delayed feed problem, How to make SimpliSafe Outdoor camera wake up faster, SimpliSafe Outdoor camera delayed live feed, SimpliSafe Outdoor camera slow to wake up, Workaround for SimpliSafe Outdoor camera slow to wake bug, [Updated: June 29] Halo Infinite players unhappy with matchmaking server selection due to high ping, desync, & other issues (workarounds inside), Here's how to trim videos in Google Photos. After getting tired of charging it that often, I tried to remove the camera from the system and re-install it. The SimpliSafe Wireless Outdoor Security Camera also features Smart Person Detection with certain monitoring plans. Constantly dropping connection. Its worthless to me since I wont connect to Wi-Fi outside. Please give us a call at 800-548-9508 and we'll take care of it. I have tried holding the test button down for 20 seconds to no avail. Netgear said I need to talk to Simplisafe.
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