While we use encryption to protect sensitive information transmitted online, we also protect your information offline. In the beginning of the pandemic, there was very little information about the virus, its ways of spreading, its influence on people, which caused panic in the sphere of international shipment. The package is being sorted at the regional centre. In the nearest future we can expect creation and quick growth of new, more technological companies, which can drive out the current leaders of delivery. Today I'll be sharing a few . The China International Expresss Global Express service aka China Post tracking covers over 220 countries, using the shipping network of TNT International Express. You can consider filing a report to get a refund in time. That's why thousands of customers, business owners, vested interests, and stakeholders are turning choosing Ship24 as their go-to tracking platform. For example, for the USA it is USPS, for Canada it is Canada Post; Always be in dialogue with the sender of the parcel or the seller about the delivery and what difficulties we encountered; If you bought a product in an online store, then read the rules of delivery, return of goods and compensation for lost goods. They will be replaced by more competitive and perspective carriers. The China International EMS service is available for delivering documents and materials, urgent letters, financial bills, samples and all kinds of merchandise from and to other countries with high reliability within 3-7 working days. What is the reason of such delivery boom in recent time? China Express services are divided into Global Express and Economy Express. Get help and support in MyDHL+ . Find out more about our competitive pricing China Post tracking API services today and get the best for your business. A China Post EMS tracking number (shipment ID) has 13 characters. Alternatively, you should contact your sender to confirm that your China Post tracking number is correct, and the receivers address is accurate too. Multi-carrier labels and rates . This is an economical option yet slow to ship packages from China. Customer care information +86 591 3812 9145 The EMS service in China (People's Rep.) is China EMS, part of China Post Group Corporation Limited, which is China (People's Rep.) designated universal postal service provider, supporting customers, businesses and communities worldwide. For China Post Ordinary Packer packages, it cannot be tracked once it leaves China. The service is run as part of the Express Mail Service (China Post EMS). Ship24 was created by a team of experts to build a complete tracking solution for individuals and businesses. Subscribe; Username; Sign In SecurityWe take precautions to protect your information. All logos and images used on this website are registered trademarks of their owners. In some cases, it takes a few hours before you can start tracking your packages. Composed of numbers only, the postcode or zip code is mentioned in a letter or a parcel or package. Packages sent by the China Post Air Mail service will be identified with a 13-digit tracking code starting with the letter "R" and ending with "CN". Courier service : China Post customer service : +86 20 11185 Service Country : China Official website : http://www.chinapost.com.cn China Post Parcels Tracking online. Which in turn increases the sales and earnings of the store. East. China Post Track is an online-tracker of packages that helps track delivery from the Republic of China. Next, enter a tracking code and the recipient's postcode. This weight takes into account the weight of the item inside, the filler stuffing material, the delivery box, and some other packaging material. This China Post tracking number is used to track packages from China. China International EMS is a shipment delivery service offered by China Postal Express & Logistics and other postal operators in the world. The estimated arrival time for China Post Airmail depends on the destination. Please report to the courier as soon as possible if your package still cant be found. Our team is happy to help. Customer Service Hotline: 95380 (Mainland China) +86 (Area Code) 95380 (Overseas and Hong Kong, Macao and Taiwan) North China CS International Hotline: 86-10-59522899 East China CS International Hotline: 86-21 . Email: The Email field is required. Our phone number, e-mail and couriers website are always available in our directory. There are various delivery methods for you to choose from at China Post with different shipping duration and postal fees. It is the cheapest and therefore most economic option for sellers wishing to save costs on shipments. The China Post tracking number is a code with 13 characters, starting with 2 alphabetical letters R for small parcels and C for larger packages followed by 9 digits. But if the purchased product is not expensive, and you need it urgently, it will be easier to buy it again and ask the seller to give the refund while returning the parcel. If your business makes eCommerce sales to buyers in the EU, Ship24 offers full IOSS intermediary services which can facilitate and ensure complete EU VAT compliance so your business can take advantage of the scheme. All Rights Reserved. Your package has been in Fenghuangshan Post Branch which is located at No.1305 Wenxian West Road, Chengxiang District, Putian City, Fujian Province since March 8. So, which type to choose? Fed up of visiting numerous web pages for just to get China tracking updates? The most effective way to contact China Post is to call China Post hot line 11183 or 11185 inside China. If you wish to change your preferences, click this link to launch our preference portal: Californian residents also have the right to access and/or delete collected data about them. Large Package; EMS Service. China EMS doesn't provide ePacket service to indivudals separately. China Post is one of the most used postal services in mainland China, by merchants and retailers. ATM Customer Care Toll Free Number 1800 425 2440. After the next member scans the package code and sends the data to China Post through Global Postal Union, China Post will update your China parcel tracking status. So please do not send email to China Post. If this server is having problems to connect to courier tracking server or the result of your parcel tracking not showing up, Please select this server Track China Post Send your parcel from China to 40+ countries from 99. Hurry up and try it now! While we offer these tracking services for free, we also recognized the need for advanced tracking capability for businesses, this is when we launched our China Post tracking API and China Post tracking webhook functionality. The surface area of the address side of the item to be mailed must be large enough to . As part of the EU's bid to simplify and modernize VAT for cross-border e-commerce within the bloc, it has announced a new Import One-Stop-Shop (IOSS) scheme and an end of the 22-euro tax exemption threshold, which will come into effect on July 1. Here is how you can track your China Post packages from China with our China Post tracking tool: Paste the China Post tracking number into Parcel Monitors China Post tracking tool and receive immediate updates on your orders with China Post throughout the entire package delivery journey by clicking on Get Updates on Parcel Monitor. All registered ePackets can be tracked using the Ship24 website. Normally, the tracking information is only available after 2-3 days, Your type of package is not eligible for China Post's tracking service, Only the merchant has the right to track packages from China. Corporate customer: 0 825 801 801 Individual customer: 0 969 391 391 One of the reasons that would cause the delay is that it's stuck in transit. For example, you live in the USA and you are waiting for a package from China sent by China Post. So please do not send email to China Post. The best way in tracking your Post of China parcels is by using Ship24's universal and multicarrier tracking site. This data is an integral part of how we operate our site, make revenue to support our staff, and generate relevant content for our audience. Normally China Post will not answer any email inquiry. This privacy notice discloses the privacy practices for track-chinapost.com. China Post Small Parcel service is the ideal choice for the delivery of lightweight items, weighing less than 2 KG or 4.4 pounds from China to other countries. Seamless parcel tracking, with 100% of events tracked and delivered to you. You might as well go to the nearest China Post office to report your problem if it is convenient. The security procedures in place to protect the misuse of your information. I haven't received the package The package has been handed to a local courier. Nowadays in the world of e-commerce it is very difficult to compete with many of the same type of goods. Copy and paste your China Post tracking number into our parcel tracking tool, and you will be able to view the entire delivery journey of your orders. By continuing, you consent to the use of cookies. There is a possibility to add several carriers for one package. We track parcels of the most popular international and mail services: China Post, China Post EMS, USPS, DHL, UPS, FedEx, etc. Ship24's China Post package tracking API is a superior tracking system designed to meet the needs of today's businesses. It is a state-owned enterprise and also functions as a regulatory body with its duties including regulating the nations postal sector and managing national postal companies. China, People's Republic Select Location. Login. You shouldnt worry if the status of the parcel hasnt been updated for a few days, wait a while and check the status again. It might take 7-60 days depending on the different shipment options. Ship24 offers a range of tracking API packages to suit your business, with rapid integration within minutes. It doesn't appear that Wechat has made a customer service telephone helpline . You can also get latest news about the China Post service and view other peoples discussions in your country. Its remit also includes confidential correspondence delivery, postal remittances, express deliveries, e-commerce services, logistics solutions, postal financial services, and various postal agency and other business activities as permitted by the Chinese government. China Post Customer Service. Depending on the parcel you are sending, the tracking number usually starts with "R", "LF", "C" or "U". If it has been 30 days and the package is still in transit, then that could mean that it may have been lost. Use Ship24 as your tracking system as it can detect more than 1,200 couriers worldwide. UPS Customer Service Center (Call Center) China Mainland Nationwide Call Number: 800-820-8388 / 400-820-8388 Monday to Friday: 07:30 - 23:00 Saturday: 07:30 - 19:00 Email: custsvccnen@ups.com. So please do not send email to China Post. China Post provides parcels and packages delivery services which include sending packages from China to other countries and distributing packages within China. Copy the unique China Post tracking number given to you by the e-commerce store you shopped from. For example, E stands for express mail service (China Post EMS), LK is for ePacket packages, CT for China International Express service, UC for China Post Ordinary Packet. It is used by retailers, sellers, and merchants and is one of the best transport strategies that allow you to ship internationally. We provide you China Post tracking updates regularly on a single page for all the couriers you need. Small packets, packages, or parcels are mostly used for e-commerce products on marketplaces such as eBay, Amazon, and AliExpress, as well as by individual customers. China Post will compensate you if your parcel has been registered. 15TRACK does not directly offer customer service for any inquiries related to China Post tracking. Users even may not know about it because such type of delivery is cost-efficient. Be attentive when writing the number of the parcel. It is cheaper than the Global Express but will take additional 2-3 days for the shipment to arrive at the destination. The package has arrived in the destination country. To promote their brand and product, they need positive reviews and ratings. Post-link is one of 4PX innovative services, which takes advantage of 4PX overseas resources to ship cargos from China to destination country by direct fly and finish last mail delivery by local post and courier service. You can directly call China Post by phone number +8611185 (Chinese Mandarin language ONLY). If your package hasnt been registered yet, you need to check it later. It can be in another country as a transit point and will be forwarded from there to its final destination country. China Post's international service - Economy Express Service also offers door-to-door delivery and tracking services. AfterShip Returns Center. Products. The focus of our business was making tracking China Post, and couriers like it, as simple as possible. China Post Registered Airmail is an economical shipping service from China Post. Aliexpress Standard Shipping tracking. Due to the lack of passenger airplanes, delivery times of up to 4 weeks should be expected. The third factor that decreased the volume of package delivery from China is closing down online stores for the quarantine period and making it impossible to send goods because of disruption in the work of post offices. This is because China Post joins an international association called Global Postal Union. The chain of numbers is generated randomly and the China Post tracking number is unique for each parcel. If you are outside China, you can try Read More The shipment information needs some time to show up in the system after the package has been dropped off. Delivery time depends on the country of travel, the country of destination and the selected delivery type. Ship24 will then be able to give you up-to-date tracking information on the location and status of your package. However, businesses must register for the scheme to take advantage, which can be done through an IOSS intermediary for businesses established within the EU but must be done by businesses established outside the EU. Your China Post package hasnt been shipped, China Post's parcel tracking hasnt been updated. Fill in the Dispatch Note as instructed. We offer: Universal, market-leading shipment tracking with multiple courier auto-detection is why over 300 million people have tracked their packages across the globe using Ship24. Email: USPS Customer Service. Contact China EMS (ePacket) and get REST API docs. After the parcel has been dispatched, the shipment status will only be updated once your package has arrived in the destination country. Everybody wants to have best quality service at the minimal price. 9h00 - 13h00. Below are the estimated delivery timeframes for the various China Post transportation methods. Normally it takes about 2 weeks to arrive at the destination country from China. It's hard to realize that you don't know where your package is. Customer Feedback. (For ATM/ debit card, mobile/ internet/ SMS banking related grievances.) It could be because its registered as a China Post Ordinary Packet. China Post International Small packet is used for the shipping of lightweight orders which are under two kilograms from China to different nations and regions. Branch Office. Why is it important for them to send a real package? According to the agreement of Universal Post Union (UPU), national post offices or carriers that are responsible for postal services in the country receive international packages and deliver them to the recipient. Clarify all possible options at the post office. The package has been sorted and is now leaving the local centre. You can track your China Post ePacket by entering the tracking number on the Ship24 website. Check the correctness of the tracking number of your package. There is a possibility to be deceived by swindlers, who can send you a fake tracking number. China Post Customer Service China Post provides customer support service through phone and email. Allow us to minimise the complexity of tracing your shipments across different carriers with our tracking API here. Much like tracking China Post small packet orders, Ship24 can also help track large packages shipped with China Post. Only Kazakhstan's postal service (KazPost) supports the tracking of unregistered mail parcels on the way to enter Kazakhstan. The IOSS scheme is specifically designed to make cross-border distance sales of goods valued at under 150 EUR in the EU easier. Chinese postal service is China Post, but it is not always clear which shipping company receives your parcel in your country and who will deliver it. China Post Track helps track packages in one click, just insert the tracking number in the input field and press TRACK. UPS Shanghai Branch If you have bought a product in an online store, you should have a tracking number from the seller. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. Reduction of the price and decrease of delivery time have become the main targets for delivery services. For example, for Aliexpress, this period is about 60 days. To countries neighbouring China: 5 to 10 Days, To Africa and remaining countries and regions: 15 to 30 Days. 7-15 days to reach America and Europe, and 7-30 days to other countries. Like all shipping methods, the delivery time for ePackets may vary based on the destination of the package, customs, holidays, and other unforeseen delays. The market will be filled by more professional and flexible carriers that will be able to adjust to the current situation. Postmen. China Post international registered airmail is commonly used across different e-commerce retailers such as eBay, Amazon, AliExpress as well as SME businesses. ePacket service does have a few restrictions, but these shouldn't be a problem if you're shipping lightweight. Posted. Eventually, the virus has been studied in detail. Whether it is stuck in China or stuck in the destination country, several reasons could result in the delay of China Post Registered Packages, China Post EMS, or China Post ePacket. If we dont support tracking of your shipping company, contact us and we will add this carrier as soon as possible. The service is also ideal for sellers who want to test out international shipping options for their products if you're just getting started with your shipping business and are testing the waters in terms of low-cost global mailing, China post tracking, priority mail, and other international mailing services. Most couriers will keep the package for two weeks before sending it back to the sender so it is best to call the nearest courier and ask for the status of the package. Out for delivery In Transit. International EMS; China International Express . Addition to parcel tracking, our China Post tracking tool also offers parcel tracking updates once you subscribe to our China tracking notifications. An international parcel goes though the following stages on its way: Every stage is recorded in the parcels status, and you need some time to move to the next stage. The hotline operator usually only accept Mandarin inquiry . This depends on when your item is dropped off and ESM scans it. Usual packages will be delivered by national mail service. After the expiration of the storage time, it will be sent back to the addressee. How can we help you? The Email field is not correct in format! All you need is a China Post tracking number issued by your retailer. EMPS Express. Surface Mail or Unregistered Mail consists of an 11-digit number. CP789564309CN. By the end of 2020 there appeared vaccines against the coronavirus. Where is my package? But not all parcels are tracked in USPS. The product itself is not a problem nowadays. Canada Post. To manage a big flow of packages, China Post introduces new technologies that help optimize processes of sorting, logistics and delivery of parcels to the end user. So you get 0 star as far as I am concerned. In the end of 2019 mankind faced a new coronavirus disease COVID-19. Please refer to China Posts estimated delivery times for different services below to get an idea of which method will meet your needs: There are several possible reasons for these issues: If the China Post tracking result shows as Logistics Order Created or Order Information Received for several days with no further updates, it is because the merchant hasnt shipped your package or the package hasnt been collected yet. With this code, you can track where your parcel is located at any time using . An Post collects these charges and pays them to Irish Revenue for you. The fee is in place to cover the administrative costs of collecting and processing the payment from the addressee. Saturday 8 AM - 6 PM ET. If you need English help for your parcel from China, you can post your parcel tracking number and concern in our forum. If your package is lost, you have the right to ask for another package or request for a refund. * All displayed company names and logos are trademarks or registered trademarks of their respective holders. General Conditions for Mailing . You can verify this by looking for a lock icon in the address bar and looking for https at the beginning of the address of the Web page. . The development of online trade has led to globalization of the delivery market. To learn how to track a package from China, you will need an active China Post tracking number. In this case you ought to inform the administrator of the online store about the issue and try to get your money back through the payment system. Try to re-read and re-enter the tracking number again to see if you have made any mistakes. Item on hold at a secure facility; contact Customer Service Alert. In comparison to EMS and other express services, large package orders are not prioritized for shipment and therefore take longer. Usually a tracking code will be provided by the sender. The coronavirus pandemic caused serious delays in China Post parcel shipping, especially from March to June 2020. Your China Post EMS tracking number will be generated once you register the package. Follow the information in messages about the parcels movement. This service is available in some countries but they may charge additional fees. Most of the retailers on eBay, Wish, or Aliexpress like to use this way to send cheap price items. If your package is stuck in the destination country for several days, it might be because it is stuck in customs. TrackTheParcel is a universal parcel tracking tool that tells you where your parcel is and its current delivery status. . However, we suggest you wait for 2 or 3 days to start tracking your China post packages. Benefits: -In time delivery, 4-10 days Your easy-to-use tracking solution for parcels worldwide, Insights from the parcel tracking universe, Making Real Impact Through Sustainability Efforts in E-Commerce Logistics, Guest Post: 7 Retail Shopping Technologies Setting Trends in 2023, Top E-Commerce & Retail Leaders You Should Know, Do you have multiple tracking numbers, different logistics providers, looking for regular track event updates? However, as of July 2018, there are 38 other countries and areas that you can ship to using China Post's ePacket service - e.g. The package is being processed at a centre. With Ship24, you can make sure that you will be with your packages every step of the way. EG506837303KR . Your China Post tracking number is fake or has expired. We will not sell or rent this information to anyone. China Post Registered Airmail is an economical and typically slow shipping service from China Post. In reality there are more stages in movement, and the real scheme is not that simple. The most effective way to contact China Post is to call the hotline. The ideal environment for the virus to survive is a cold and humid environment around 0 Degree Celsius. 2nd Floor | 75 King William St . If you still want to contact China Post customer service, their phone numbers are as follows: . Search; Menu. The diameter plus the length is more than 17 cm. It is applicable to: EMS, regular mail, collection on delivery, and economic mail that are consigned by China . What happens in the market of international shipment and logistics? Possible delays and lost parcels, but the probability of such a case is not very big. If the package is under this format, you can use a larger box and add more packaging filling material to fit the minimum requirements. Our China Post tracking tool will help you to track and trace all of your packages regardless of the origin and destination of your parcels. You can see the status of the parcel without being updated for a long time and the parcel is in China. So Im still waiting for my package. The members of the Postal Union have signed an agreement which regulates issues to simplify the exchange of international correspondence and establish single tariffs for international shipment. WeChat phone number. The package has been sorted and is now leaving the regional centre. However, according to our current understanding about this new virus, it is proven that it cannot be transmitted over a long-distance shipment; there is no risk in receiving parcels or packages from China. PEK refers to Beijing Capital International Airport. If you are outside China and do not speak Mandarin, you can try contacting +861011185 or +861011183 for help in English. The most popular private international carriers are DHL, FedEx, UPS. A parcel is usually registered in two post services. Please contact China Post as soon as possible to rearrange for another parcel delivery. Refrain from disposing the receipt as it might come in handy if delivery exceptions happen.
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